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Post by cptfracassa on Jul 26, 2023 14:25:03 GMT
Hi, I have a daughter who has started playing again with a more than 10 year old account on her iPad that is not connected to SCID yet. She has a SCID, but with a lvl 3 Hay Day account connected to it.
What she wants is to connect the main account to the SCID, but she is afraid that when she logs onto Supercell from within the game, she loses that farm and gets the lvl 3 farm instead.
Supercell says that she is about to lodd an existing account connected to the SCID, which may indicate that her main farm will then be lost.
Can anyone confirm what will happen if she logs in to Supercell, and whether it is possible to connect the main farm to the account?
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lynnk2021
Knowledge Seeker & Sharer
In the 4th experiment inside The Matrix.
Posts: 1,360
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Post by lynnk2021 on Jul 26, 2023 15:39:51 GMT
First of all, welcome cptfracassa to JHD.
Let's see if I've understood your situation correctly. Your daughter is playing a level 3 farm which is attached to SCID. Her Main Farm isn't attached to SCID and she wants to attach it to SCID? When she logs into game, which farm is loaded, level 3 or Main Farm?
Please note it isn't possible to attach two farms to the same SCID. And thus, your daughter must provide another email account if she wants to attach SCID to the Main Farm.
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Post by cptfracassa on Jul 26, 2023 15:50:38 GMT
Let's see if I've understood your situation correctly. Your daughter is playing a level 3 farm which is attached to SCID. Yes, though she’s never really played with that farm, just created it. Yes. On her phone, where she is logged in to Supercell, she has the level 3 farm. On her iPad, where she is not logged in, she has her main (level 55) farm. When she tries to log in on the iPad, the warning message indicates that the farm connected to the SCID will be loaded, so we are afraid that this will remove her main farm. I know that she can only have one farm, but what we want is that her main farm replaces the lvl 3 farm connected to the SCID. The lvl 3 farm can be deleted. Are you saying that this is not possible, so that she needs a second SCID?
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lynnk2021
Knowledge Seeker & Sharer
In the 4th experiment inside The Matrix.
Posts: 1,360
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Post by lynnk2021 on Jul 26, 2023 16:47:53 GMT
I don't know why she's getting the warning message if she has been playing only the level 55 farm on the iPad. But I'd like to suggest she register for SCID to save the progress of her level 55 farm by using a new email address. Correct. One farm, one SCID, one email. I'm playing concurrently two farms on an Android device and lost the Baby Farm recently. I contacted Player Support and they asked for a new email address so they may use it to attach SCID to the lost farm and then recovered it for me. BTW, Supercell permits us to play multiple farms on one device or multiple farms on multiple devices as long as they are played by the same person. However, multiple people playing the same farm is considered account sharing which violates Supercell's TOS and may result in losing access to game. Deleting your daughter's level 3 farm may require Player Support's assistance. I recommend against using its service unless it is absolutely necessary because it's user unfriendly and success stories are rare like this one below. justhayday.boards.net/thread/1978/success-story-supercell-automated-support
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