Success Story with Supercell Automated Support

You're welcome, BG.  I see you've raised the possibility of account loss in the above thread, a possibility I experienced recently when I lost access to my Baby Farm (BF).

Fortunately for me, I still have access to my Main Farm (MF) and was successful in using it to contact $upercell Automated $upport *($A$) to recover the BF.  Here's another scenario which applies to many current players who play on one farm.  If and when they lose access to their only farm, they can't contact $A$ within the game and must resort using the webform and writing something like this: I lost my level 80 farm whose name is Bacon N Eggs. I connected it to Supercell ID in 2016 but forget the email address associated with it so I can't recover it without your help. Thank you.

And then they will receive an email reply asking them to contact $A$ in game.  I must wonder if a human being with average intelligence or an AI understood the sentence and analyse the situation correctly to select the above response for the player who just lost his account?  Either way, I was appalled by the lack of reading comprehension!

For those who play on one account, I'd like to suggest you consider the following action. Create a second account and attach it to Supercell ID.  Then write down the email addresses attached to the 2 farms, the name of neighborhood, tag of neighborhood, names of farms, levels of farm.  Place the information in a safe place and update when necessary.  As of now and until further notice, $A$ will ask you for them to prove you are the rightful owner of the farms if and when you lose them.  It's so important I must repeat myself: The burden of proof is on us.

BTW, the **raison d'être for my BF is many years ago when Supercell ID was introduced and a member from the now defunct official Supercell forums wanted clear, step-by-step instructions for his Android device.  I felt the only way to write adequate instructions is to create a second farm based on my understanding of the tutorial video published by Supercell.  And I'm amused years later my BF is still useful to help players, specifically to mitigate the ***bête noire that is $A$!




*$A$: my acronym for Supercell's hellish gatekeeper to save monies, deter, and discourage players from seeking help to play their games.  Shame on you, $upercell for your short sightedness!

**raison d'être: reason or justification for existence

***bête noire: a person or thing strongly detested or avoided

I'm not trying to show off my very limited French which consists of knowing about the above two phrases.  Well, also "Mon Dieu" when I think of using $A$.  And besides, how often do I get the opportunity to use both "raison d'être" and "bête noire" in a post?