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Post by RescueSquad15. (RS 15)🪓 on Jun 19, 2021 4:13:00 GMT
Over the last few days I have been having the old restarting issue again. It happened 2 times yesterday, and at least 4 times tonight. Using Samsung Galaxy Tab A7, Android 11.
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Post by Tahoe 🐾 on Jun 19, 2021 5:07:48 GMT
I have (basically) the same device and OS version, and still had the restarting issue after the last update, but less frequently. It hasn't happened for a few days now, but I'm constantly getting kicked back to my farm from the fishing area and now the valley.
Other than reaching out to Support, all we can do is post on the SC forum before it goes read-only (like we both have) and hope Nick sees it with everything else going on. I haven't looked at reddit to see if that's a reporting option.
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Post by RescueSquad15. (RS 15)🪓 on Jun 19, 2021 5:26:02 GMT
I have (basically) the same device and OS version, and still had the restarting issue after the last update, but less frequently. It hasn't happened for a few days now, but I'm constantly getting kicked back to my farm from the fishing area and now the valley. Other than reaching out to Support, all we can do is post on the SC forum before it goes read-only (like we both have) and hope Nick sees it with everything else going on. I haven't looked at reddit to see if that's a reporting option. Thanks Tahoe, I haven't had the issue that you're having, but when I visit my fish or valley etc, my game closes/crashes occasionally.. That's new to me also. |
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donkeyfan
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Post by donkeyfan on Jun 19, 2021 9:58:22 GMT
Hi, RescueSqad15
I hope, that many farmers read this. And if they have the same restarting issue to report it. The more farmers participate, the higher the probability that the error will be detected and fixed.
Luckily I have no problems until now. Maybe it's why I use an actually device. It's the samsung tablet Galaxy S7+. But perhaps it's coincidence, I don't know.
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Deleted
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Post by Deleted on Jun 19, 2021 10:46:19 GMT
I haven’t had any issues so far - I’m on iPad
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lynnk2021
Knowledge Seeker & Sharer
In the 4th experiment inside The Matrix.
Posts: 1,164 
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Post by lynnk2021 on Jun 21, 2021 7:50:36 GMT
...Other than reaching out to Support, all we can do is post on the SC forum before it goes read-only (like we both have) and hope Nick sees it with everything else going on. I haven't looked at reddit to see if that's a reporting option. The good news is that Nick replied to posts in the Hay Day subreddit in the past; The bad news is that he doesn't post as often as in the Supercell forums. I can only hope that after the official closure of the Supercell forums in August, he will transfer his forum activity to Reddit. The HD subreddit offers posters flairs as headers for the title of their posts. But sadly, there's no flair for Bugs. The alternative flair may be Discussion or Question. I just scanned the subreddit for the past two weeks and there have been no reports about the restarting bug. ==Lynn== |
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donkeyfan
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Post by donkeyfan on Jun 22, 2021 9:20:20 GMT
Hallo lynnk2021, I've to correct myself, because I also got the issue again. Not very often, but it occurs.  |
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Post by Fifio ☃️ on Jun 22, 2021 9:36:44 GMT
this happens still and game crashes like every ten minutes and yes i have given up on it
worst ever feeling cause i do love the game and to play it but its very hard when you cant stay connected
Galaxy tab A 2019 2 year old
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Post by emailkathy on Jun 22, 2021 23:12:03 GMT
I think it has something to do with the interaction between supercell - or at least hay day- and the Android 11.
Never had any problems until I got the new tablet with android 11. Phone is still 10 and doesn't seem to have the problem.
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Post by RescueSquad15. (RS 15)🪓 on Jun 23, 2021 4:21:02 GMT
I think it has something to do with the interaction between supercell - or at least hay day- and the Android 11. Never had any problems until I got the new tablet with android 11. Phone is still 10 and doesn't seem to have the problem. I agree with you. I have other games and apps on my tablet and ONLY Hay Day has an issue. I don't play any other SC games, so not sure if it's SC or just HD I do play other games with former hood mates from HD, and never have any issues. The former hood mates left HD because of the restarting and crashing. Can't blame them. They said they would come back if the issue was solved. No luck yet. |
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Post by Tahoe 🐾 on Jun 23, 2021 5:12:40 GMT
I think it has something to do with the interaction between supercell - or at least hay day- and the Android 11. Never had any problems until I got the new tablet with android 11. Phone is still 10 and doesn't seem to have the problem. I agree with you. I have other games and apps on my tablet and ONLY Hay Day has an issue. I don't play any other SC games, so not sure if it's SC or just HD I do play other games with former hood mates from HD, and never have any issues. The former hood mates left HD because of the restarting and crashing. Can't blame them. They said they would come back if the issue was solved. No luck yet. I play HD, Clash and Boom Beach. Problem only happens in HD for me. |
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Post by RescueSquad15. (RS 15)🪓 on Jun 23, 2021 5:55:28 GMT
I agree with you. I have other games and apps on my tablet and ONLY Hay Day has an issue. I don't play any other SC games, so not sure if it's SC or just HD I do play other games with former hood mates from HD, and never have any issues. The former hood mates left HD because of the restarting and crashing. Can't blame them. They said they would come back if the issue was solved. No luck yet. I play HD, Clash and Boom Beach. Problem only happens in HD for me. Good know. This gives me hope that this may be resolved at some point. Hopefully soon. |
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donkeyfan
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Post by donkeyfan on Jun 23, 2021 7:53:23 GMT
Hi RescueSquad15. I want to apologize, because my last answer in this thread was directed to lynnk2021, but I overlooked that you're the TO. No offence!  |
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Post by tiddles on Jun 23, 2021 8:09:38 GMT
Both me & my husband play on cheap old Android devices.He stopped playing months ago because of this issue,its never affected me.
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Post by RescueSquad15. (RS 15)🪓 on Jun 23, 2021 8:22:18 GMT
Hi RescueSquad15. I want to apologize, because my last answer in this thread was directed to lynnk2021, but I overlooked that you're the TO. No offence! No need to apologize. I don't get offended for little things. Besides, we all look the same on this forum.  Oh, and you can use my shorthand of RS15 to save some keystrokes. |
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Post by Fifio ☃️ on Jun 23, 2021 9:49:42 GMT
Both me & my husband play on cheap old Android devices.He stopped playing months ago because of this issue,its never affected me. this is just sad i struggle to keep me motivated but yes it effects your mood when your happy place became a annoying place  |
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lynnk2021
Knowledge Seeker & Sharer
In the 4th experiment inside The Matrix.
Posts: 1,164
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Post by lynnk2021 on Jun 25, 2021 1:47:01 GMT
this happens still and game crashes like every ten minutes and yes i have given up on it worst ever feeling cause i do love the game and to play it but its very hard when you cant stay connected Galaxy tab A 2019 2 year old Fifio, I just read the Restarting Bug thread in the Supercell forums to refresh my memory. Per your post written in March 2021, your tablet Galaxy Tab A running Android 10 crashed often while playing HD, but it ran without issues on your phone Samsung S9 (Android 10). Has the above situation changed? ==Lynn== |
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Post by Fifio ☃️ on Jun 25, 2021 9:38:40 GMT
this happens still and game crashes like every ten minutes and yes i have given up on it worst ever feeling cause i do love the game and to play it but its very hard when you cant stay connected Galaxy tab A 2019 2 year old Fifio, I just read the Restarting Bug thread in the Supercell forums to refresh my memory. Per your post written in March 2021, your tablet Galaxy Tab A running Android 10 crashed often while playing HD, but it ran without issues on your phone Samsung S9 (Android 10). Has the above situation changed? ==Lynn== no situation is pretty much same i can play on my phone without issues but the tablet is problematic idk trying to rembember back but problems started with the farmpass starting |
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Post by ducktown2021 on Jun 26, 2021 9:01:41 GMT
I haven’t had any issues so far - I’m on iPad Nope, me neither. Also on iPad, ios14.4.2 |
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donkeyfan
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Post by donkeyfan on Jun 27, 2021 9:50:14 GMT
When some times ago this issue occured, I was a little bit annoyed, because it took so long time to be fixed. But now I must confess that for a few days it's ok again. I'm wondering, did SC fix it again or is it coincidence? I think we have to wait and to look at it, or better said we will experience it.  |
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Oh, and you can use my shorthand of RS15 to save some keystrokes. 
