BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on Apr 28, 2022 7:57:04 GMT
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on Apr 28, 2022 7:57:24 GMT
Theres been a lot more light up decos recently.....teasing us for night mode still 😆
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donkeyfan
Happy Member
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Post by donkeyfan on Apr 28, 2022 8:23:43 GMT
I'm tempted, but I'm not sure whether this deco will "remain" as long SC didn't get the bugs fixed. To be honest I'm anxious to buy something at that time.  |
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Post by 🌼GymGirl🌺 on Apr 28, 2022 8:30:00 GMT
Theres been a lot more light up decos recently.....teasing us for night mode still 😆 I hope not I'm tempted, but I'm not sure whether this deco will "remain" as long SC didn't get the bugs fixed. To be honest I'm anxious to buy something at that time.  Given the problems this week I too am reluctant to buy much yet either. |
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Post by Lily77 on Apr 28, 2022 8:33:30 GMT
I'm tempted, but I'm not sure whether this deco will "remain" as long SC didn't get the bugs fixed. To be honest I'm anxious to buy something at that time. Buy at your on risk dear donkeyfan . I was taking a break and I really wanted to buy the tulips (cat purchase went through somehow). Even though the game is extremely unstable, I took a risk. After 4 attempts to buy tulips, it said "purchase is successful" on the 5th attempt, but no tulips received, and my bank immediately called me to inform "suspected activity". Better to wait - in my other farm, worse in terms of stability (can hardly access the game + "diamond" store is hardly accessible). - I will report under bug during another break. |
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donkeyfan
Happy Member
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Post by donkeyfan on Apr 28, 2022 8:45:07 GMT
I have to state...under the current circumstances it's not a good idea from SC to offer those things. I understand they want to let the "cash flow" but a priority to fix all ongoing bugs would be a better way to regain lost confidence. Don't misunderstand me, I love the game, still....who does not? But sometimes I think SC has lost the sense for things which real matter at the moment.  |
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Post by 🌼GymGirl🌺 on Apr 28, 2022 9:02:01 GMT
I agree with you Donkeyfan. I like the flowers and if I purchase anything it would be those but not yet……
Edit: my husband just purchased the flowers and it all went through correctly. They do look nice too.🌷🌷
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Deleted
Deleted Member
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Post by Deleted on Apr 28, 2022 9:22:59 GMT
Since the update, my diamond shop is not working. Can't buy anything at all.
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Post by Cowslips on Apr 28, 2022 9:27:21 GMT
I have to state...under the current circumstances it's not a good idea from SC to offer those things. I understand they want to let the "cash flow" but a priority to fix all ongoing bugs would be a better way to regain lost confidence. Don't misunderstand me, I love the game, still....who does not? But sometimes I think SC has lost the sense for things which real matter at the moment. These offers are usually programmed in to appear on a set date and time, so are unlikely to have diverted members of the team from working on fixes. The offer is available for another 6 days, so there's no need for anyone to rush to buy them immediately. |
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donkeyfan
Happy Member
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Post by donkeyfan on Apr 28, 2022 9:39:15 GMT
Cowslips THX for clearing this. I was a little bit irritated, as some offer attracted me. But my farm is affected in every bug since the update occurred. Insofar I'm a little bit anxious and reluctant.
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Post by Lily77 on Apr 28, 2022 11:02:45 GMT
Yes, I do agree with donkeyfan and 🌼GymGirl🌺 . That there are bugs is completely fine for me as it happens, and that offering deco to get money when almost nothing is fixed is a wrong or irrational decision especially knowing that there is no customer support anymore when the purchase does not go through (now dealing with it = Apple sends me to Supercell for the money that has been charged 4 times for nothing and Supercell has no support at all = hope you see). All of us love the game and this is not the issue. Mentioning the problems and asking for improvement is good and necessary, as it is the problems that will lead to improvements provided that to who the problems are addressed is willing to consider them. Simple working life dynamics. When someone criticises something (e.g, an aspect in a game which is just game of pixels), it must be welcomed, heard, and considered. Blindly accepting problems ignoring them (for example, again in a game), is not good for anything, and it does not lead to improvement. Instead of offering deco and working with it (irrational), I would surely expect that they would focus on fixing the problems. They could take anytime, days, weeks, it does not matter = just to fix them, and make a smoothly running game. This is my approach. |
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Post by jennyanne on Apr 28, 2022 17:39:35 GMT
I am thrilled with the bunny mound and tulip bulbs! I didn’t have any payment issues and both purchases appeared in my decorations straight away. Thank you SC 😊 Attachments:
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Post by emailkathy on Apr 28, 2022 19:04:38 GMT
Mine went through perfectly fine! Whew!
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lynnk2021
Knowledge Seeker & Sharer
In the 4th experiment inside The Matrix.
Posts: 1,360 
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Post by lynnk2021 on Apr 28, 2022 19:07:39 GMT
Yes, I do agree with donkeyfan and 🌼GymGirl🌺 . That there are bugs is completely fine for me as it happens, and that offering deco to get money when almost nothing is fixed is a wrong or irrational decision especially knowing that there is no customer support anymore when the purchase does not go through (now dealing with it = Apple sends me to Supercell for the money that has been charged 4 times for nothing and Supercell has no support at all = hope you see). All of us love the game and this is not the issue. Mentioning the problems and asking for improvement is good and necessary, as it is the problems that will lead to improvements provided that to who the problems are addressed is willing to consider them. Simple working life dynamics. When someone criticises something (e.g, an aspect in a game which is just game of pixels), it must be welcomed, heard, and considered. Blindly accepting problems ignoring them (for example, again in a game), is not good for anything, and it does not lead to improvement. Instead of offering deco and working with it (irrational), I would surely expect that they would focus on fixing the problems. They could take anytime, days, weeks, it does not matter = just to fix them, and make a smoothly running game. This is my approach. Uh oh, the above scenario is disturbingly similar to a past incident in which a player went back and forth between Google and Supercell Player Support, trying to get a refund for buying and not getting a decoration. IIRC, the logjam was resolved when Supercell staff investigated and intervened on behalf of the aggrieved player. |
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Post by Lily77 on Apr 29, 2022 2:49:11 GMT
Thanks for the info lynnk2021 as I did not know that Google has a similar tendency as Apple with regard to in-app purchases. If my memory is correct, it happened 4 times. One time SC support figured it out and I got the deco (or farm pass - I do not remember), one time no one could help as SC could not figure out for which farm the purchase was made (I was buying deco + farm pass for most of my farms then, and they had to figure out the Apple receipt was exactly for which farm, which took too long time and I let it go). The last 2 times no one could help as SC support does not exist unfortunately, and Apple process takes time (appeal to "no refund"decision etc.) so I let it go, and I will let this one go. Hope the process in case of such a problem is simplified in the future. |
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Post by Vombatti on Apr 30, 2022 8:10:04 GMT
How long will it be on sale ?
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Post by Cowslips on Apr 30, 2022 8:18:31 GMT
How long will it be on sale ? The countdown clock is visible on my news tab:  |
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Post by Tahoe 🐾 on Apr 30, 2022 8:19:29 GMT
How long will it be on sale ? This is what it showed in the in-game news a few minutes ago:  EDIT- Ninja'd by Cowslips! |
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on Apr 30, 2022 8:21:06 GMT
How long will it be on sale ? Click the envelope in top left of your screen in hayday;  Brings up the news feed which will include a live countdown;  (Currently just under 5 days to go) |
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Post by Vombatti on Apr 30, 2022 8:31:18 GMT
Thank you all, I have set the language to finnish and there is no timer on that language.  |
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on Apr 30, 2022 8:38:05 GMT
How frustrating!
Coming Thursday should be last day to buy I believe
Finland is about 3 hours ahead of me here in UK so late morning on Thursday?....fairly sure
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Post by Cowslips on Apr 30, 2022 8:40:15 GMT
How frustrating! Coming Thursday should be last day to buy I believe Finland is about 3 hours ahead of me here in UK so late morning on Thursday?....fairly sure Finland is actually 2 hours ahead of the UK  |
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on Apr 30, 2022 8:47:24 GMT
How frustrating! Coming Thursday should be last day to buy I believe Finland is about 3 hours ahead of me here in UK so late morning on Thursday?....fairly sure Finland is actually 2 hours ahead of the UK Knew I should have googled it 😆 (More like mid morning Thursday then) |
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Post by Cowslips on Apr 30, 2022 8:54:27 GMT
Finland is actually 2 hours ahead of the UK Knew I should have googled it 😆 (More like mid morning Thursday then) I've been lucky enough to visit Finland, as a guest of Supercell, so I know the time zone.  |
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on Apr 30, 2022 9:10:11 GMT
Knew I should have googled it 😆 (More like mid morning Thursday then) I've been lucky enough to visit Finland, as a guest of Supercell, so I know the time zone. Very nice 😁 |
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