ravanza
New Member
Happy Farmer!!
Posts: 2
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Post by ravanza on Feb 14, 2022 8:30:32 GMT
I need some help. I was not paying attention to the mailbox and I wound up with 41 gift cards. Now I can't do anything with it. It shows I have Mail, but when I open it the Collect button is grayed out. When I touch it, it disappears.
Has this ever happened to anyone else? I can't get any help from supercell. All I get is that automated thing and I am very frustrated!!
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Post by Tahoe 🐾 on Feb 14, 2022 8:40:51 GMT
I've been able to collect well over 40, so I'm not sure. Maybe order a package and see if you can collect the others? Or maybe log off and back on?
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,415
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Post by BauldersGate on Feb 14, 2022 9:21:55 GMT
You can collect the cards when you have a total of less than 40/40
Dont worry they'll sit and wait till then
If you had say a total of 39/40 you could collect all that are waiting and the total would happily go past 40/40 but then freeze opening any new mail till you'd gone back under 40/40 again
The mailbox changes from:
just a mail box (when all are collected)
Letter sticking out of the slot (some to be collected)
Letters coming out of the top horn (few days worth/many to be collected....I've not paid great attention as to whether its days or amount that cause the overflow in the top)
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Post by Tahoe 🐾 on Feb 14, 2022 9:41:14 GMT
Thanks for the explanation BauldersGate. I hadn't paid much attention to it so wasn't quite sure.👍😁
P.S. Love the new do! 😅
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Post by Cowslips on Feb 14, 2022 12:14:53 GMT
The time to take action is when you see letters gathered on the floor around the mailbox. Once it's overflowed to that extent Alfred will stop delivering any more.
Spending some will fix that situation though.
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Post by greenleaf on Feb 15, 2022 2:50:47 GMT
What Cowslips said. Order something, collect the outstanding thank you's and order something again when you get around 35.
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