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Post by LuvHayDay on Apr 22, 2024 4:22:04 GMT
For the past few weeks I haven't seen a single red mystery box on my farm, though I can see them on other people's farms. I wrote Support, and they gave me tips about how to find the boxes when they're hidden. I told them I've been playing for 8+ years and know how to find the boxes, and there definitely haven't been any on my farm for weeks. They wrote back and said there's one on my farm now, and they told me what part of the farm it's in. I searched there carefully, literally moving aside every item in that part of the farm--and I searched the rest of my farm well too. But there's no box to be seen. So apparently Support can see boxes that I'm unable to see.
Has anyone else had this problem? I did a hard shut-down on my iPad in case that was the problem, but it didn't help. Given that I can see boxes on other peoples farms, I can't imagine why I can't see them on my own. I've searched my farm thoroughly multiple times a day for several weeks, so I can't possibly be overlooking all of them.
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Post by Tahoe 🐾 on Apr 22, 2024 4:39:47 GMT
For the past few weeks I haven't seen a single red mystery box on my farm, though I can see them on other people's farms. I wrote Support, and they gave me tips about how to find the boxes when they're hidden. I told them I've been playing for 8+ years and know how to find the boxes, and there definitely haven't been any on my farm for weeks. They wrote back and said there's one on my farm now, and they told me what part of the farm it's in. I searched there carefully, literally moving aside every item in that part of the farm--and I searched the rest of my farm well too. But there's no box to be seen. So apparently Support can see boxes that I'm unable to see. Has anyone else had this problem? I did a hard shut-down on my iPad in case that was the problem, but it didn't help. Given that I can see boxes on other peoples farms, I can't imagine why I can't see them on my own. I've searched my farm thoroughly multiple times a day for several weeks, so I can't possibly be overlooking all of them. Where did they say it was on your farm?
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Post by LuvHayDay on Apr 22, 2024 5:09:23 GMT
Tahoe 🐾 , they said it was "far up North."
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Post by Tahoe 🐾 on Apr 22, 2024 5:16:25 GMT
I can see one now between your row of banana and apple trees, but didn't tap it. The boxes we see on other farms are usually in a different location than the ones we see on our own farms though.
I'm not having this issues on any of my farms atm, so I'm not sure what's happening.
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Post by LuvHayDay on Apr 22, 2024 5:21:01 GMT
I can see one now between your row of banana and apple trees, but didn't tap it. The boxes we see on other farms are usually in a different location than the ones we see on our own farms though. I'm not having this issues on any of my farms atm, so I'm not sure what's happening. Thanks, Tahoe! I looked carefully there but didn't see one,
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Post by Tahoe 🐾 on Apr 22, 2024 5:25:54 GMT
I can see one now between your row of banana and apple trees, but didn't tap it. The boxes we see on other farms are usually in a different location than the ones we see on our own farms though. I'm not having this issues on any of my farms atm, so I'm not sure what's happening. Thanks, Tahoe! I looked carefully there but didn't see one, Yeah, that's really strange. Let's see if anyone else reports this issue, and I hope it gets resolved for you!
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Post by LuvHayDay on Apr 22, 2024 5:31:31 GMT
Thanks, Tahoe 🐾! I don't have much hope when Support says they can see the box, and they're convinced I'm just overlooking it. I obviously can't send a screenshot of something I don't see!
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Post by Tahoe 🐾 on Apr 22, 2024 5:33:37 GMT
Thanks, Tahoe 🐾 ! I don't have much hope when Support says they can see the box, and they're convinced I'm just overlooking it. I obviously can't send a screenshot of something I don't see! Lol, I'm sure "far up North" didn't help much either!
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Post by LuvHayDay on Apr 22, 2024 5:35:34 GMT
Thanks, Tahoe 🐾 ! I don't have much hope when Support says they can see the box, and they're convinced I'm just overlooking it. I obviously can't send a screenshot of something I don't see! Lol, I'm sure "far up North" didn't help much either! Nope, not very helpful!
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