|
|
Post by silvermooncat on Oct 4, 2023 18:31:35 GMT
My event board has been blank since Monday - is anyone else’s blank ? Was there a puzzle spin the wheel today ? I just looked at the timetable, mine was definitely just a regular one.
4th day without any events for me , no answer from customer support- only automated answers. Really hope it’s fixed before the fishing event , want the kennel ! This has never happened in all the years I’ve been playing.
|
|
|
|
Post by Mom’sCar on Oct 7, 2023 18:37:43 GMT
My event board has been blank since Monday - is anyone else’s blank ? Was there a puzzle spin the wheel today ? I just looked at the timetable, mine was definitely just a regular one. 4th day without any events for me , no answer from customer support- only automated answers. Really hope it’s fixed before the fishing event , want the kennel ! This has never happened in all the years I’ve been playing. - is this the message you see when tapping on the event board? I’m curious because several of one of my hoodies baby accounts are having this appear. Nothing helps to activate the fishing event, such as fishing and hoping that then it will show up.  I wonder how many accounts this is effecting. It would be a shame to miss out on such a cute deco. 😞 |
|
|
|
Post by silvermooncat on Oct 7, 2023 23:27:04 GMT
My event board has been blank since Monday - is anyone else’s blank ? Was there a puzzle spin the wheel today ? I just looked at the timetable, mine was definitely just a regular one. 4th day without any events for me , no answer from customer support- only automated answers. Really hope it’s fixed before the fishing event , want the kennel ! This has never happened in all the years I’ve been playing. - is this the message you see when tapping on the event board? I’m curious because several of one of my hoodies baby accounts are having this appear. Nothing helps to activate the fishing event, such as fishing and hoping that then it will show up. I wonder how many accounts this is effecting. It would be a shame to miss out on such a cute deco. 😞 |
|
|
|
Post by silvermooncat on Oct 7, 2023 23:31:22 GMT
silvermooncat - is this the message you see when tapping on the event board? I’m curious because several of one of my hoodies baby accounts are having this appear. Nothing helps to activate the fishing event, such as fishing and hoping that then it will show up. I wonder how many accounts this is effecting. It would be a shame to miss out on such a cute deco. 😞 Yes- that’s the exactly like mine. On hay day Facebook a few people are talking about it in the comments. I’ve not had any events since the update on Monday, it’s really frustrating. I love the kennel deco too 😢. I’ve got no response from customer service- even when it said my message was being sent to a real person no one has got back to me . Sorry other people have this issue too. |
|
|
|
Post by Mom’sCar on Oct 7, 2023 23:46:20 GMT
I do not know if my hoodie even tried to contact support, as it’s usually like spinning in circles. I will encourage her to do so, if for no other reason then there will be proof of an issue.
Possibly Chris or Ice from SC will see this and pass it along.
Thanks!
|
|
|
|
Post by squirrel on Oct 8, 2023 16:00:41 GMT
Yes- that’s the exactly like mine. On hay day Facebook a few people are talking about it in the comments. I’ve not had any events since the update on Monday, it’s really frustrating. I love the kennel deco too 😢. I’ve got no response from customer service- even when it said my message was being sent to a real person no one has got back to me . Sorry other people have this issue too. No response from customer service sounds like you only have reportet the bug?! I only know the help page from my country. There you have the option to report a bug. This is only a report. You will never get an answer here. And you have the option to contact the support. There it is a automatic bot which asks you some questions and you have to choose the category of your problem and at the end you can explain your problem. There you get a message that the support will check it and come back to you. But the support isn't very good at all. Unfortunately! |
|
|
|
Post by silvermooncat on Oct 8, 2023 17:33:48 GMT
I have had a human response now, it’s been referred to the appropriate team. I went through the chat bit, not the reporting a bug only.
But it’s almost the end of the event, so I doubt if it’s fixed before it finishes. I’m not the only one who’s reported it- there are others on Facebook who have. Frustratingly I normally do tons of fishing in these fishing events.
|
|
|
|
Post by silvermooncat on Oct 10, 2023 8:58:47 GMT
Still not fixed 😕- but I got another human response from another enquiry I sent yesterday. This time a very quick response. Hay day are aware of the problem, & are trying to fix it. It’s a known issue & not just my farm. It means I’m missing out on the double farm pass points & I had saved the weekly ones for today. Oh well !!
Another weird thing on my farm is that the blue penguin 🐧 I just got yesterday hasn’t needed feeding ! At all, not even when the crate was delivered & you normally have to feed them once or twice. It’s walking back & forth waving, but not making a snowball - which I think he’s meant to do 🤔? I woke up this morning to check on him & he’s still awake & walking ! All other animals sleeping.
|
|
|
|
Post by silvermooncat on Oct 12, 2023 9:59:34 GMT
Hooray ! It’s now fixed ! So I can do the truck double coins today ! ….. not that I need coins !
🐧 Penguin still hasn’t eaten/slept ! Day 4- wonder how long he can go, must be tiring just walking back & forth waving !
|
|
