|
|
Post by happyfields on Jun 17, 2021 8:20:57 GMT
Yet again I bought a Farm Pass and yet again I didn't receive it! Yes, I know that Support will sort it out, but I'm so fed up of this happening to me.
On average this happens to 25% of my purchases. Last time it was a diamonds and deco package at £19.99. Immediate receipt from Google and nothing from Hayday. The synic in me thinks this is a way for Supercell to make money, because for one reason or another I'm quite sure a lot of these cases go unreported.
Anyone else have this problem?
Sorry for the rant😡😡
|
|
|
|
Post by Cowslips on Jun 17, 2021 8:45:14 GMT
...The synic in me thinks this is a way for Supercell to make money, because for one reason or another I'm quite sure a lot of these cases go unreported.... I'm sorry to hear of your problem. I've never encountered it myself, so have no experience of it. I can understand your cynicism. Whilst Supercell is a business, and therefore has regard for the profit line, it is a company of great integrity and would not deliberately take advantage of problems like this. Just one day ago Darian responded to a thread " What keeps a check on SC's money making policy?" on the Supercell Official Forum, saying: "While it's easy to point at a game studio and say "oh they're just after money," I have never met a game designer or dev team whose primary philosophy or company culture is "we're going to make so much money with this."
"Any game studio that sets making money as a primary driver will likely ultimately fail. Just like trying to become a doctor for a large paycheck will result in a lot of unhappy doctors. Just look at the number of clone game ads you see on Facebook before they get taken down and another cheap one replaces it.
"Game devs like to make games that are fun. We like to make things that not only challenge players and bring them enjoyment but also things that exercise our own creativity.
"When I worked at Blizzard, we had a philosophy that we wanted to make games that we enjoy and that hopefully others would enjoy them too. What that means is that as gamers, we want to make games that resonate with us as gamers. We never made games to try and please our audiences because that audience is so varied from so many different backgrounds where trying to cater to every single person would result in disaster.
"Game development at any studio is largely like that. We try to make games that we enjoy playing and hopefully our players will enjoy them too.
"It's never been about thinking this next game will be able to bring in soooo much money. Yes, we do need to think about the business case, how much it costs in development time, how long it takes to recoup those costs, how much is spent in marketing, ongoing live services, etc. If we didn't look at those things, it'd be incredibly irresponsible of us. But those things are secondary to our goal of making games that players will enjoy for many years.
"So why this long winded explanation? We don't let external forces interfere with this culture of how we operate. There is no singular method the entire company operates at with regards to how things are developed, or even monetized in-game. How Clash of Clans does things and our philosophies are different than say, Hay Day, or Brawl Stars. Each game team is responsible for this and no one else. Not even the CEO, not even the CFO, not even any external shareholders. No one tells the game teams how they should do things.
"So it's not a matter of how does SC do it, it's more of a "how does each game team keep things in check?". And how we do it is that we remember creating fun games is our primary goal". |
|
