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Post by greenleaf on May 17, 2023 0:04:35 GMT
So I lost a building. Wrote support. Received answer. Sorry we are only offering limited support for this game and this is not one of the things we help with. Wow! Seriously!?!? Thankfully my building returned a bout a week later. It was right back where it had been before. But what if it were not? What if I lost my salad machine for good? This is very worrisome. I regret the money I have put into this game now. i will not put in more. For those that wondered what happened and where did I go, my health, heart, did a nosedive. I'm finally recovering a wee bit, but it is what it is. Will check in when I can. But just wanted folks to know that support is limited.
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Post by Tahoe 🐾 on May 17, 2023 0:15:44 GMT
So I lost a building. Wrote support. Received answer. Sorry we are only offering limited support for this game and this is not one of the things we help with. Wow! Seriously!?!? Thankfully my building returned a bout a week later. It was right back where it had been before. But what if it were not? What if I lost my salad machine for good? This is very worrisome. I regret the money I have put into this game now. i will not put in more. For those that wondered what happened and where did I go, my health, heart, did a nosedive. I'm finally recovering a wee bit, but it is what it is. Will check in when I can. But just wanted folks to know that support is limited. Thanks Greenleaf. I think Support has been "limited" for a very long time! Not sure what happened with your machine. There have been many visual glitches in the game for a while now it seems. I'm sorry to hear about your health struggles and hope you continue to recover well.
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Post by greenleaf on May 17, 2023 2:16:45 GMT
Thanks Tahoe. It is very worrisome when a game loses support. I am fearful that this game will soon end and that is incredibly saddening. What do our community support folks have to reassure us?
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Post by Cowslips on May 17, 2023 8:04:35 GMT
Thanks Tahoe. It is very worrisome when a game loses support. I am fearful that this game will soon end and that is incredibly saddening. What do our community support folks have to reassure us? I can't speak for Supercell, but I have been associated with them for many years, so understand how they operate. My personal perspective is that Support has been poor for a long time now; it's not new. As far as the game itself is concerned, it's unlikely that Supercell will kill it off whilst it is commercially viable. It serves quite a different demographic to Supercell's other games, so brings in money from a sector that might otherwise not be involved with SC.
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Post by kat on May 17, 2023 9:14:50 GMT
Greenleaf, I don’t have much to add to the topic of support. I just wanted to drop in and wish you well with your recovery. Failing health is always a terrible thing to go through so I wish you all the best.
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donkeyfan
Happy Member
Glad to be here. ❤️🧡
Posts: 3,475
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Post by donkeyfan on May 17, 2023 11:50:14 GMT
greenleaf So glad to "hear" from you. I was worried about your health because I remember that you wrote some time ago that you have to deal with health issues. As you can see, I am not alone with my concerns regarding your health. Take care and stay strong, you are not alone. 😘❤️🌺
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Post by shepherdgirl on May 17, 2023 14:33:37 GMT
Thinking of you greenleaf, and wishing you all the best for your health. 💕
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Post by MommySnooks 🐯 on May 17, 2023 17:16:02 GMT
Take care, Greenleaf! 🙏💕. Nice to see you whenever we can. 😊
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Post by 🌼GymGirl🌺 on May 17, 2023 21:10:28 GMT
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