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Post by gormor on Oct 4, 2022 12:05:13 GMT
Since the update: I am trying to change the settings in the Town, something I do regularly for Derby. When trying to select a different option for sorting Townies (eg in Ready Tab, Townies by Type, or by Building), it kicks me straight out of Hayday. Is doing it for every option.
Hope it gets resolved as a bit annoy8mg not being able to change depending on Derby task.
Thanks
IOS 15.6.1
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DHMcD
Junior Member
Posts: 46 
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Post by DHMcD on Oct 4, 2022 12:23:39 GMT
Yes. Same here. iPadOS 15.7. Game immediately crashes when attempting to select a different sort order in the town hall.
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donkeyfan
Happy Member
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Posts: 3,246
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Post by donkeyfan on Oct 4, 2022 12:32:43 GMT
I join you. Just tried, game crashes. Not nice....  Device: Samsung Galaxy Tablet S7+/ Android 12 |
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Post by adagioinb on Oct 4, 2022 13:13:36 GMT
and another farmer here.
gonna make derby that much harder if we can't sort the townies.
tried to find how to report a problem with the game, but no joy.
anyone know where their blog is, on supercell site? i'm not going to FB.
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donkeyfan
Happy Member
Glad to be here. 🩷
Posts: 3,246
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Post by donkeyfan on Oct 4, 2022 13:29:43 GMT
and another farmer here. gonna make derby that much harder if we can't sort the townies. tried to find how to report a problem with the game, but no joy. anyone know where their blog is, on supercell site? i'm not going to FB. No, sadly not. The so called "support" at the part of SC is a plague. You are circling and circling and you won't find a proper section which fits. It's wasted time, I give up on this a long time ago.
Only hope is that our Community Manager read the complaints and pass them to the team. Until now I don't know whether they are aware of this new problem.
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Post by Chris [Supercell] on Oct 4, 2022 13:43:38 GMT
and another farmer here. gonna make derby that much harder if we can't sort the townies. tried to find how to report a problem with the game, but no joy. anyone know where their blog is, on supercell site? i'm not going to FB. No, sadly not. The so called "support" at the part of SC is a plague. You are circling and circling and you won't find a proper section which fits. It's wasted time, I give up on this a long time ago.
Only hope is that our Community Manager read the complaints and pass them to the team. Until now I don't know whether they are aware of this new problem.
We are aware and have a working solution on an internal Dev Build. We want to fix some other stuff and after that we can have an additional maintenance to fix this for everyone. Thank you all so much for sharing all the issues here =) |
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donkeyfan
Happy Member
Glad to be here. 🩷
Posts: 3,246
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Post by donkeyfan on Oct 4, 2022 14:06:55 GMT
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Post by adagioinb on Oct 4, 2022 14:34:57 GMT
No, sadly not. The so called "support" at the part of SC is a plague. You are circling and circling and you won't find a proper section which fits. It's wasted time, I give up on this a long time ago.
Only hope is that our Community Manager read the complaints and pass them to the team. Until now I don't know whether they are aware of this new problem.
We are aware and have a working solution on an internal Dev Build. We want to fix some other stuff and after that we can have an additional maintenance to fix this for everyone. Thank you all so much for sharing all the issues here =) And thank you for letting us know y'all are working on it. |
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Post by adagioinb on Oct 4, 2022 14:36:38 GMT
and another farmer here. gonna make derby that much harder if we can't sort the townies. tried to find how to report a problem with the game, but no joy. anyone know where their blog is, on supercell site? i'm not going to FB. No, sadly not. The so called "support" at the part of SC is a plague. You are circling and circling and you won't find a proper section which fits. It's wasted time, I give up on this a long time ago.
Only hope is that our Community Manager read the complaints and pass them to the team. Until now I don't know whether they are aware of this new problem.
on their website they said to use reddit. so i looked there, and it had been reported already |
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Post by Cricks on Oct 4, 2022 15:18:42 GMT
Same problem here.
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sulfe
New Member
Posts: 15
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Post by sulfe on Oct 4, 2022 21:28:13 GMT
Same issue.
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Post by myorganicfarm on Oct 6, 2022 10:42:49 GMT
I (playing on Android) have the same issue. One of my NH members can't go to her town at all because the game crashes every time she tries.
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donkeyfan
Happy Member
Glad to be here. 🩷
Posts: 3,246
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Post by donkeyfan on Oct 6, 2022 11:32:51 GMT
I (playing on Android) have the same issue. One of my NH members can't go to her town at all because the game crashes every time she tries. That's bad. Assumed I understand you correctly one of your NH members isn't able to play the town since the last update at all? Until now the crashes only occur if you want to change the settings in the town hall. Weird...  Our Community Managers are in permanent contact with us (staff, forum). I hope they read this and pass this new issue to SC team to fix it. |
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Post by Frog on Oct 10, 2022 20:06:46 GMT
Today's optional update on Android (v1.55.93) fixed Town sorting feature for my farm.
No optional update yet for iOS. Might come soon. iOS app approval has a longer cycle than Android one. Would love to hear from otherrs experience whether it's fixed for them as well.
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donkeyfan
Happy Member
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Posts: 3,246
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Post by donkeyfan on Oct 10, 2022 20:14:08 GMT
FrogTHX for the hint. I just installed the update and it worked. Town is running fine again, issue with the settings in the town hall are fixed. Great! 
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Post by adagioinb on Oct 12, 2022 5:55:55 GMT
and the iOS update dropped today. Fixed it!
thanks!
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