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Post by greenleaf on Aug 24, 2022 12:41:45 GMT
I have a truck derby task. When I tap to send, it puts up a help instead. It won't let me send. I've turned my tablet on and off,logged in and out of game. Did not work. I'm only 2nd person on this task. Others are waiting and second place is on us. I'm seriously stressing!
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donkeyfan
Happy Member
Glad to be here. ❤️🧡
Posts: 3,472
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Post by donkeyfan on Aug 24, 2022 14:09:31 GMT
Dear greenleaf, I'm so sorry about your trouble. Sadly I have no idea to help you. But I wanted to give you an answer. Perhaps another member can shed light on this issue.  |
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Post by 🌻 Farmgirl 👩🌾 on Aug 24, 2022 14:56:24 GMT
So sorry, Greenleaf! Stressful, indeed….
It sounds like a technical issue that Supercell should be dealing with. But since support is seriously lacking in the game, you are unlikely to get the technical support required. You have already done the first things that I would have done.
Next, I would try uninstalling and reinstalling the game.
If you have a different device that you could login on, I’d try that also.
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Post by kanta on Aug 24, 2022 17:41:59 GMT
Do you have another device? Maybe a phone and a tablet? Apple and Android?
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Post by ducktown2021 on Aug 24, 2022 17:45:58 GMT
Are you in a hood and can it be that an other member still has the task active on the board?
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Post by greenleaf on Aug 24, 2022 19:11:21 GMT
I fixed it. Deleted all tasks. Waited for new tasks to show. Then was able to complete the task and regain first! Whew. That was stressful! Only had 5 orders left when this happened. It has happened to others I discovered. I posted it in the bug section of the forum. But if it happens to you. Delete all tasks on the board and wait for it to spawn new tasks. Strangely, I received help on 2 tasks and I was able to send those even though I could not send others. But we are through with derby and I am glad!
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