BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,415
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Post by BauldersGate on Jul 26, 2022 10:18:10 GMT
Alfred just brought me compensation for custom decos
...slightly embarrassed at the amount I'd spent....😆
Alfred can apparently only deliver 2 million coins at a time as he had to make 2 trips for coins alone 🤣
400 Green almost 200 blue just over 100 pink and just under 50 gold vouchers
And I now have 72 blueprints 😅😆
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,415
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Post by BauldersGate on Jul 26, 2022 10:25:13 GMT
What with my usual rampant spending on plants this is the most vouchers  And most money  I've ever had at one single time 🤣 |
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Post by stevewa on Jul 26, 2022 10:55:41 GMT
I got as well. 4.5 million coin, 90+ blueprints and a whole bunch of vouchers! i dont do much with the custom deco’s anymore so I guess there will be lots of coloured lures in the next fishing event! 🙂
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Post by kanta on Jul 26, 2022 11:05:02 GMT
3,400,000 coins
90 blueprints
700 green vouchers
250 blue vouchers
150 purple vouchers
70 golden vouchers
I wasn’t aware, custom decos were so expensive.
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Post by Tahoe 🐾 on Jul 26, 2022 11:10:37 GMT
Glad to see this hasn't been forgotten! I have lost some completed custom decos, but no deliveries from Alfred as of yet.
Edit- Logged on the following day and received compensation. I re-made some of the ones I'd lost, which was nice. Thank you!
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donkeyfan
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Post by donkeyfan on Jul 26, 2022 11:14:19 GMT
Well, I just wanted to post this, but you were faster. I was surprised as well as I didn't expected any refund at all after such a long time. It's very appreciated, thank you very much Supercell!  |
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Post by anniebel884 on Jul 26, 2022 11:45:46 GMT
So why were we compensated? I didnt loose any decos, I did have one that caused crashing issues with the edit mode, is that why?
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donkeyfan
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Post by donkeyfan on Jul 26, 2022 12:01:11 GMT
anniebel884 The compensation is related to the "crashed" custom deco. Many players completed them almost or fully and spent a lot of vouchers and coins etc. for those. After the messy update the custom deco wasn't usable. The other issue was the change of the farmhouse, the truck and the RSS to default. Same thing here. It was for many users very expensive to get their previous, desired design back. Regarding the Edit-Mode....it's still underway. I could read today in the German HayDay forum that some members could use the Edit-Mode without game crashing. They had to wait a very long time for this. But there are still members where the Edit-Mode doesn't work. I don't know anything about a compensation for the trouble with the Edit-Mode since it isn't fixed as yet.
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Post by gormor on Jul 26, 2022 12:23:03 GMT
Oh wow, thanks Supercell!! What a surprise! Coins 1,840,000 Blueprints 22 Blue vouchers 100 Purple vouchers 60 Gold 40 Very welcome as out of coins from last machine purchase  |
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Post by ducktown2021 on Jul 26, 2022 12:31:18 GMT
Didn’t get any pixels. 😂😉🤔
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,415
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Post by BauldersGate on Jul 26, 2022 12:33:03 GMT
So why were we compensated? I didnt loose any decos, I did have one that caused crashing issues with the edit mode, is that why? The custom decos in storage during last update where reset to base I assume they calculated everyone individually (I have several wooden chair sets still out and a few fountains that if they'd been in storage during last update would have doubled the compensation I needed 😆) |
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Post by anniebel884 on Jul 26, 2022 12:33:52 GMT
anniebel884 The compensation is related to the "crashed" custom deco. Many players completed them almost or fully and spent a lot of vouchers and coins etc. for those. After the messy update the custom deco wasn't usable. The other issue was the change of the farmhouse, the truck and the RSS to default. Same thing here. It was for many users very expensive to get their previous, desired design back. Regarding the Edit-Mode....it's still underway. I could read today in the German HayDay forum that some members could use the Edit-Mode without game crashing. They had to wait a very long time for this. But there are still members where the Edit-Mode doesn't work. I don't know anything about a compensation for the trouble with the Edit-Mode since it isn't fixed as yet. Ok thanks, I had the house etc issue to. My edit mode is fixed, I followed a fix posted in the forum, which worked for me, it allowed me to get the effected partially completed custom deco back into storage, & once that was done I could edit again. |
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Post by ducktown2021 on Jul 26, 2022 12:37:37 GMT
What with my usual rampant spending on plants this is the most vouchers And most money I've ever had at one single time 🤣 Who took your diamonds. 😇 |
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donkeyfan
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Posts: 3,475
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Post by donkeyfan on Jul 26, 2022 12:48:19 GMT
So why were we compensated? I didnt loose any decos, I did have one that caused crashing issues with the edit mode, is that why? The custom decos in storage during last update where reset to base I assume they calculated everyone individually (I have several wooden chair sets still out and a few fountains that if they'd been in storage during last update would have doubled the compensation I needed 😆) LOL, THAT would have been nice.  |
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donkeyfan
Happy Member
Glad to be here. ❤️🧡
Posts: 3,475
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Post by donkeyfan on Jul 26, 2022 12:49:53 GMT
anniebel884 The compensation is related to the "crashed" custom deco. Many players completed them almost or fully and spent a lot of vouchers and coins etc. for those. After the messy update the custom deco wasn't usable. The other issue was the change of the farmhouse, the truck and the RSS to default. Same thing here. It was for many users very expensive to get their previous, desired design back. Regarding the Edit-Mode....it's still underway. I could read today in the German HayDay forum that some members could use the Edit-Mode without game crashing. They had to wait a very long time for this. But there are still members where the Edit-Mode doesn't work. I don't know anything about a compensation for the trouble with the Edit-Mode since it isn't fixed as yet. Ok thanks, I had the house etc issue to. My edit mode is fixed, I followed a fix posted in the forum, which worked for me, it allowed me to get the effected partially completed custom deco back into storage, & once that was done I could edit again. Your're welcome. Same applies to me. Fortunately the workaround posted here was working for me, too. And since I use the Edit-Mode very (!) often - due to my donkeys - I'm very thankful for that. |
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,415
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Post by BauldersGate on Jul 26, 2022 12:57:45 GMT
What with my usual rampant spending on plants this is the most vouchers And most money I've ever had at one single time 🤣 Who took your diamonds. 😇 😆 |
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Post by kanta on Jul 26, 2022 15:40:52 GMT
The edit mode workaround didn’t work for me when it was published, it was really like decos refusing to go back into storage. But I tried again some weeks later, which fixed the problem.
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