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Post by bellaboo on Jun 5, 2022 15:42:11 GMT
I have been playing HD for about a decade and about a year ago, I needed a break. I just started playing again a few months ago, but find I can’t access the game on my phone, like I used to. I most often play on my iPad, but when I’m out, it’s very convenient to be able to get in on my phone. When I try to access my farm from my phone, it tries to start me with a new farm, but then says it’s found my level 187 farm and asks me if I want to connect by logging into my Supercell ID. When I tap “ok”, it says “one more step!” and says it has sent a code to my email, which is listed correctly. The problem is that I never, ever get an email with a code. I’ve checked every single folder I have…no email. I’ve gone through this process MANY times, in hopes that THIS time it will work, but it never does. Has this happened to anyone? Any advice? I would REALLY like to be able to access via my phone! Thank you!
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Post by Tahoe 🐾 on Jun 7, 2022 2:33:06 GMT
I have been playing HD for about a decade and about a year ago, I needed a break. I just started playing again a few months ago, but find I can’t access the game on my phone, like I used to. I most often play on my iPad, but when I’m out, it’s very convenient to be able to get in on my phone. When I try to access my farm from my phone, it tries to start me with a new farm, but then says it’s found my level 187 farm and asks me if I want to connect by logging into my Supercell ID. When I tap “ok”, it says “one more step!” and says it has sent a code to my email, which is listed correctly. The problem is that I never, ever get an email with a code. I’ve checked every single folder I have…no email. I’ve gone through this process MANY times, in hopes that THIS time it will work, but it never does. Has this happened to anyone? Any advice? I would REALLY like to be able to access via my phone! Thank you! I'm not sure. Have you already contacted Support? Also, if you choose "No" and let the tutorial on the level 1 farm finish, do you have the SCID option to switch to your level 187 farm without going through the email verification process? There is some general info here: help.supercellsupport.com/boom-beach/en/articles/supercell-id-why-is-the-verification-code-is-asked-on-every-login.html#:~:text=If%20you%20haven't%20received,emails%20with%20the%20verification%20code. |
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