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Post by Frog on May 9, 2022 11:59:41 GMT
I don't understand whatever Supercell Hay Day team is trying to achieve with this week Maggie special offer, where Maggie offers design for 100 coins, or 25 coins only if already available in collection book.
But what is the target audience? A. Players who lost their design after update -> FAILED. Offer seems random and doesn't necessarily matched what the player had before the bug B. Players who already had the parts offered and don't necessarily want to buy them. -> No impact. Another week of ignoring Maggie C. Players who didn't have that part offered and will be glad to add some to their collection book for cheap price. -> Maybe some impact and I feel bad for those who paid the initial price for these parts.
I feel players are seriously misled, by vague and unclear, bad timing communication, into thinking that this event would make up with their Maggie issues. I don't see it any close to what I would consider a "fix".
I feel this issue won't be fixed easily anytime soon. I feel sorry for those who had so much hope when Maggie Special Event was announced.
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Post by Cowslips on May 9, 2022 13:00:18 GMT
I think I'm one of the lucky ones.
I already had a full collection book before the problems. After the various fixes I had one farmhouse roof missing from the collection book; everything else was there (except for the greyed-out new birthday event ones).
When Maggie arrived this morning she offered me the missing farmhouse roof for 100 coins. All of her other offers were just 25 coins, as they were already in my collection, so attracted the usual 75% discount. Some of those were expensive decorations.
I'm not saying this to "brag" or to score points over other members who have once again been disappointed. I mention it simply because I suspect it was how Supercell had hoped it would work.
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Post by Eturtle on May 9, 2022 17:54:38 GMT
so the 25 coin deals is a special or what is it for? both my farms have the exact same offers just like with Greg's shop items. I know there are people having 5 farms do they all get the same offers?
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Post by emailkathy on May 9, 2022 17:58:21 GMT
Iam one that never got into the collection book... I just picked thing I liked. Be it a color theme, something kind of seasonal etc. Thus I still have my ghostie.... who now comes out to see if anyone is on the swing... he used to play hockey and then he played with Easter rabbits....
I didn't lose anything during the update, unless it's something I had in storge. Neither did I get any abundance of anything... just my 1 windmill (I would have liked 2 or 3!) Very lucky me! 😀 the same is true for the others in my hood.
I hope sc can and will fix this for all those affected- even if in a worse case scenario they could roll back the update and get it fixed and re issue it. Compensation for everyone.
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Post by kanta on May 9, 2022 20:46:35 GMT
Hi everybody! I checked the German forum and Facebook and here’s what I learned: Everybody got the same offer from Maggie this morning and with no option to shuffle. Many people think the brown roof (brown open gable) got lost from their collection book. But Chris [Supercell] wrote this morning in the German forum, this roof is a new design. I hope this helps. Have a good day!
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Post by Dibzie on May 9, 2022 22:19:52 GMT
For me, 8 out of the 9 items for sale were new to me and were priced at 100 coins. One of the 9 items was something I already had in my collection and it was priced at 200,000 coins. Not sure what to make of any of this. I did buy the 8 items I didn't previously own since the price was so low. If stuff disappeared in the update debacle, I have no idea! All in all I agree with what's been said above...this has been a confusing mess!
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Post by 🌼GymGirl🌺 on May 9, 2022 23:47:21 GMT
I did not like any of the offerings from Maggie and did not buy anything. A debacle indeed.
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Post by LuvHayDay on May 10, 2022 0:18:52 GMT
I thought Maggie was going to offer the items we’d lost at 100 coins each. But none of the designs she’s offering are the ones I lost. The amount of “compensation” I got from Alfred wasn’t nearly enough to replace everything I lost—it was short by more than 300,000 coins and a lot of vouchers. I’m unhappy with the way this has been handled by SC.
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Post by BostonGirl on May 10, 2022 8:09:33 GMT
I did not like any of the offerings from Maggie and did not buy anything. A debacle indeed. I bought them all. They were there. They were cheap. They were all we were getting. And I was tired of looking at the basic features. Even though they were not anything I would have bought in usual circumstances…at this moment, I have no intention of upgrading my features again so these things will have to do. Like so many others, I’ve calculated the amount required to get the lost designs back and I’m not willing to pay. If it were all coins, perhaps, but the vouchers? Nuh-uh. I am flabbergasted by the half-hearted restoration. The statement that we “were compensated” by Albert is so very untrue and dismissive that I’ve been biting my tongue so as not to “kill the messenger” whose fault this is not. A debacle indeed.
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Post by ducktown2021 on May 10, 2022 8:24:32 GMT
I did not like any of the offerings from Maggie and did not buy anything. A debacle indeed. Neither did I, but with the mindset something is better than nothing at all. Out of the 9 design options, four were new in my book. They were cheap this time, so bought all. And yes, the way SC handles this is very very poor to say the least.
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on May 10, 2022 8:30:41 GMT
From my point of view It's a bandaid on a wound needing stitches.
A poor attempt to correct a mistake
If that poor attempt had come with full honesty and open communication that they understood they'd royally messed up then it would be forgivable
But it feels very much like a case of your having this, you've been "compensated" for that, deal with it
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Post by chezlavigne on May 10, 2022 9:40:49 GMT
I was lucky, I wasn’t affected too much by the “ glitches” with the update. Though I did lose some items from my customized catalogue inventory. I was hoping to do another “style” truck with this week’s available purchases. But the pink wheels were no longer it my inventory. I had already used them to do another “style” truck. I was disappointed with this week’s Maggie specials. For some reason I was expecting ALL of the inventory to be 100 coins.
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Post by Eturtle on May 10, 2022 11:06:56 GMT
I am so behind all this (busy with life) and just now realize, yes, I lost a lot in the catalogue, I had all collected from the house and truck and now so many are missing. I don't think I am going to collect again, this was a lot of diamonds and vouchers
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Post by misspoufy on May 10, 2022 16:11:50 GMT
I thought ALL the items offered by Maggie were ugly, ugly, ugly. I bought none of them.
I am blessed in that I lost nothing in the upgrade debacle and I feel for those who have not been made whole my SC, but I honestly don't know how they could possibly do it on an individual basis and I'm sure this is their best attempt at making everyone happy(ier). From what I've read it's been a failure so far.
Then, of course, there are those who feel they should have gotten something for nothing and are crying "foul" and "unfair" because they didn't get 600 windmills (that was overkill in my opinion anyway) or 300,000 coins or.......fill in the giveback they're focused upon. I feel like it's a matter of you can't make everyone happy no matter what you do and SC should focus instead on making sure all future updates are bug-free before they release them.
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Post by Dibzie on May 10, 2022 22:09:44 GMT
Wouldn't it be nice for those who received 600 windmills that during the next farm visitors purchasing decorations event, they could be sold for a large amount of coins or diamonds or vouchers!!
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Post by 🌼GymGirl🌺 on May 10, 2022 22:12:17 GMT
Wouldn't it be nice for those who received 600 windmills that during the next farm visitors purchasing decorations event, they could be sold for a large amount of coins or diamonds or vouchers!! My farm was not one of those affected but I still received 600 windmills, 598 of which are still in storage.
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Post by MommySnooks 🐯 on May 11, 2022 1:40:24 GMT
Wouldn't it be nice for those who received 600 windmills that during the next farm visitors purchasing decorations event, they could be sold for a large amount of coins or diamonds or vouchers!! But then those who didn’t get the 600 windmillls would need to get them so we could do the same. 😊💕. The exchange for a huge amount of all those other resources lost, is a great idea. I wonder if it would work.
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Post by Tahoe 🐾 on May 11, 2022 2:30:16 GMT
Wouldn't it be nice for those who received 600 windmills that during the next farm visitors purchasing decorations event, they could be sold for a large amount of coins or diamonds or vouchers!! Wouldn't it be nice for those who received 600 windmills that during the next farm visitors purchasing decorations event, they could be sold for a large amount of coins or diamonds or vouchers!! But then those who didn’t get the 600 windmillls would need to get them so we could do the same. 😊💕. The exchange for a huge amount of all those other resources lost, is a great idea. I wonder if it would work. WP and I were also discussing the possibility of this happening as well. I also thought it would be great for those of us who received the extras to gift to those who had not received any at all.
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Post by 🌼GymGirl🌺 on May 11, 2022 5:12:50 GMT
Wouldn't it be nice for those who received 600 windmills that during the next farm visitors purchasing decorations event, they could be sold for a large amount of coins or diamonds or vouchers!! But then those who didn’t get the 600 windmillls would need to get them so we could do the same. 😊💕. The exchange for a huge amount of all those other resources lost, is a great idea. I wonder if it would work. WP and I were also discussing the possibility of this happening as well. I also thought it would be great for those of us who received the extras to gift to those who had not received any at all. It would be great as I neither need nor want all the ones I have.
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donkeyfan
Happy Member
Glad to be here. ❤️🧡
Posts: 3,472
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Post by donkeyfan on May 12, 2022 13:25:23 GMT
I think it's a "solution" which fits best for SC. They considered to satisfy as many players as possible and hence established a reasonable compromise.
Speaking from a compromise it's clear that this would not please everyone, it's a so called "Golden Middle Solution". SC tried to offer something valuable as many players lost a lot of coins, vouchers and sometimes diamonds, too.
On the first glimpse I was disappointed and refused to take any offer, but after some time I decided to accept it as an "excuse". (For my babyfarms, not for my main farm) Meanwhile I got used to it, although in my opinion it wouldn't have hurt to make Maggies offer available for 1 day.
Don't misunderstand me, I'm not going to "praise" the behavior of SC, the opposite is the case. In terms of handling the update issues and delivering information to their customers - all players - accordingly they failed. Or better said I think there's still adequate room for improvement in these sectors.
At the moment I'm tired of any further negativism and I accept the status as it is. We can't change it, so we have to change our attitude. On the other hand it's absurd that a game can affect so many things. (I refer to both the game and RL) As far as I remember this was stated previously from another member in this forum but I don't know who it was. It's absolutely right. I know I have to work hard on myself to ensure this for the future.
I hope, this will never occur again in this scale. Fingers crossed!
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Post by greenleaf on May 13, 2022 0:16:42 GMT
I am one of many that received zero reward, compensation, gifts, etc. I only lost about 500k coins and have no clue about vouchers as I don't monitor them. I wasn't excited about the choices Maggie offered. I don't want my main house to look like a barn lol. So, I'm just popping in once 9r twice a day to harvest, plant, sell. No incentive to do much more. It does help me get more unpacking done though. I guess that's a positive!
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Post by Eturtle on May 13, 2022 3:25:05 GMT
I am one of many that received zero reward, compensation, gifts, etc. I only lost about 500k coins and have no clue about vouchers as I don't monitor them. I wasn't excited about the choices Maggie offered. I don't want my main house to look like a barn lol. So, I'm just popping in once 9r twice a day to harvest, plant, sell. No incentive to do much more. It does help me get more unpacking done though. I guess that's a positive! I don't think it's the many, I think we are the few. It sure looks to me that most of the players received windmills, double the decorations/rewards of the farmpass, the third peacock, etc. I know I lost from Maggie's collection album, since I was working on completing it, but about the vouchers, just like you I don't keep track. Basically, a few of us lost out and that's just bad luck. I enjoy my animals, decorating the farm, and my friends in the hood. I still like the game more than the other games I tried over the years, and it's just a game is all.
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