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Post by vantheman on May 1, 2022 7:26:27 GMT
I have an Amazon Fire 8 tablet. When I bought it I downloaded Hay Day from the Amazon app store. Since Nov 2021 I have been purchasing diamonds and farm passes from Amazon, linked to my credit card. Since the recent Hay Day update I have been unable to purchase Farm Passes or diamonds. When I try to I just get a rotating circle in the middle of the screen as if it were buffering. I reset the tablet to factory settings and downloaded Hay Day again, but that did not fix it.
As an alternative I downloaded Hay Day from the Google Play Store to my mobile phone and and was able to purchase diamonds from there.
Has anyone else had this problem with Amazon purchases?
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Post by Tahoe 🐾 on May 1, 2022 7:55:13 GMT
I have an Amazon Fire 8 tablet. When I bought it I downloaded Hay Day from the Amazon app store. Since Nov 2021 I have been purchasing diamonds and farm passes from Amazon, linked to my credit card. Since the recent Hay Day update I have been able to purchase Farm Passes but not diamonds. I reset the tablet to factory settings and downloaded Hay Day again, but that did not fix it. I downloaded Hay Day from the Google Play Store to my mobile phone and and was able to purchase diamonds from there. Has anyone else had this problem with Amazon purchases? Hello and welcome to the forum! Quick question- are your Fire tablet settings set to allow in-app purchases? (Swipe down>Appstore>In-app purchasing and chose "allow" if you prefer). I'm wondering if when you reinstalled the app, it defaulted the settings to not allow purchases. |
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Post by vantheman on May 1, 2022 16:49:50 GMT
Hi Tahoe,
Thanks for your help. In-app purchasing is enabled on my tablet.
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Post by Tahoe 🐾 on May 2, 2022 10:04:19 GMT
SC are having a maintenance break to address issues with the Amazon store and other issues (see Dashboard).
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Post by vantheman on May 2, 2022 11:21:35 GMT
Thanks for keeping us up to date Tahoe
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