donkeyfan
Happy Member
Glad to be here. ❤️🧡
Posts: 3,472
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Post by donkeyfan on Apr 29, 2022 9:39:14 GMT
Dear farmer, I don't know how you feel, but as far as I'm concerned I don't feel like playing in the moment. Yes, I know, team SC is doing everything to get the bugs fixed and yes, I also know they are working very hard on this. But this can't deviate from the current status of my farm. To make things worse my farm is obviously affected from EVERY bug reported. Besides the fact that it was a funny thing to get 600 windmills I must confess it's boring me now. If I had the choice I'd rather return them for getting my design back, the Edit-Mode working and so on. Even my donkeys can't cheer me up. I take longer breaks as it is unsatisfying to deal with a farm in the current status. At least sorry for whining and complaining but I felt I need to do this.  Note: I took the liberty and corrected the headline from my thread. A typical German mistake. THX for telling me.  |
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Post by Tahoe 🐾 on Apr 29, 2022 9:52:46 GMT
It's ok to express your feelings about this donkeyfan. We're all experiencing these issues together, and I'm sure it's affecting players in different ways.
The app continually crashed immediately when I tried to log on this evening (from my home screen icon), and after none of the "usual" fixes worked, I was able to get on by launching the app from my App settings instead.
Maybe I'm just "getting used to" bugs after updates all these years of playing, or maybe have more important things on my mind at the moment, but I'm just rolling with the punches right now. Hang in there, I'm sure things will improve soon 🙂.
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on Apr 29, 2022 10:09:54 GMT
I was surprised at how much I'd grown to love hay day as my own little controllable world
It has long been my main game to play, both my escape and my way to relax
To log in and have the bird hover over a blank white house has made me frown every time
And I'd styled my truck to colour match my rl mini, definitely sad looking at the plain version
The rss took me a few changes before I was happy with the cohesive colour match to the house and truck
Hayday has gone from being my controllable world to something currently out of my control again
But I do know it is temporary and the bugs by all accounts surprised the supercell team as much as it did us as players!
As Mythbusters has taught us "failure is always an option" 😅 without it how would we ever adapt our methods and improve?
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Post by 🌼GymGirl🌺 on Apr 29, 2022 11:22:28 GMT
It has been trying week and even although my farm was not one that was affected as much it has been disappointing. I feel for all those who are waiting for things to be fixed, my husband among them. I have had some problems in the game dropping out today and eventually I turned it off and will see how it goes in the morning.
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donkeyfan
Happy Member
Glad to be here. ❤️🧡
Posts: 3,472
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Post by donkeyfan on Apr 29, 2022 13:10:39 GMT
@all THX for your sympathy.  I think I concentrate on other things for the time being. I try to keep myself updated to be able to react properly. Tomorrow I'm busy as I'm on duty the whole day. No time for Hayday. Nothing happens at the weekend anyway. Insofar I expect a solution of the mess at the earliest on next Monday, May 2nd. Fingers crossed. |
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Post by greenleaf on Apr 29, 2022 19:46:54 GMT
I'm not able to play much for the time being as I'm moving in a few days. Selling the house and downsizing to a size that fits my lifestyle and age. So I am affected but as it's frustrating to play, I get more packing done and time to get tons of stuff out for a moving sale. Hopefully things will get fixed soon and I will be able to play without frustration. In the meantime, we just have to be patient and find other things to do.
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Post by Dibzie on Apr 29, 2022 23:25:59 GMT
donkeyfan I'm so sorry you are having sooo many bugs! I am one of the lucky ones I guess, I am not experiencing any bugs really, except the banana harvest issue which has been fixed already. I truly hope everything gets fixed and soon!!! Hang in there!!!
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donkeyfan
Happy Member
Glad to be here. ❤️🧡
Posts: 3,472
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Post by donkeyfan on Apr 30, 2022 17:00:20 GMT
Again thanks a lot for your kind words. That's really comforting. Currently I neglect my farm, I do nothing. Only exception is the town. I'm really down at the moment. No change in sight.  |
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donkeyfan
Happy Member
Glad to be here. ❤️🧡
Posts: 3,472
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Post by donkeyfan on May 5, 2022 10:10:55 GMT
Dear member, Mods, Admins, on my OWN account I want to let you know the following: I'm not very pleased about the current atmosphere in JHD. Also I think I'm not alone with those feelings. In MY opinion it can't be right downplaying serious issues caused by a faulty update. As BauldersGate previously stated, we are all human, and mistakes occur, but it's a complete different case how to handle them properly. As for me I'm not in the mood to participate right now, as I'm really fed up. Not only from the update, also from the behavior at the part of SC. Information comes only drop by drop, you have to ask several times, and if you're unlucky, you won't even get an answer. To make things worse the atmosphere here is getting more and more tense. I saw several edited postings, and I wonder the reason for that as the member isn't known to be unobjective. I never read any posting violating the rules of the forum from her (I mean BauldersGate) and so you have to assume that unwanted criticism regarding SC was edited. In the thread: I'VE LOST MY HOUSE, TRUCK, RSS UPGRADES!!! I criticized SC for developing too many updates, which really doesn't improve the gaming experience as we only got new machines, new crops and new sanctuary animals. This was MY opinion, and I have no clue why I was reprimanded in public for that. I was objective, I didn't violate a forum rule. Besides of that I don't want to consider my every word with extreme caution, that can't be the object of this forum. You have to respect the forum rules, of course, but if you're objective there is no need to take a course of action in any way. I'm surprised to tell this but currently I don't feel like posting anything. So I decided to take a break. I hope my posting will not be deleted, as it is criticism again. Perhaps it helps to reflect on some things which could be handled better. donkeyfan |
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on May 5, 2022 11:07:05 GMT
Well said donkeyfan, couldn't agree more.
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Post by Cowslips on May 5, 2022 11:08:22 GMT
Dear member, Mods, Admins, on my OWN account I want to let you know the following: I'm not very pleased about the current atmosphere in JHD. Also I think I'm not alone with those feelings. In MY opinion it can't be right downplaying serious issues caused by a faulty update. As BauldersGate previously stated, we are all human, and mistakes occur, but it's a complete different case how to handle them properly. As for me I'm not in the mood to participate right now, as I'm really fed up. Not only from the update, also from the behavior at the part of SC. Information comes only drop by drop, you have to ask several times, and if you're unlucky, you won't even get an answer. To make things worse the atmosphere here is getting more and more tense. I saw several edited postings, and I wonder the reason for that as the member isn't known to be unobjective. I never read any posting violating the rules of the forum from her (I mean BauldersGate ) and so you have to assume that unwanted criticism regarding SC was edited. In the thread: I'VE LOST MY HOUSE, TRUCK, RSS UPGRADES!!! I criticized SC for developing too many updates, which really doesn't improve the gaming experience as we only got new machines, new crops and new sanctuary animals. This was MY opinion, and I have no clue why I was reprimanded in public for that. I was objective, I didn't violate a forum rule. Besides of that I don't want to consider my every word with extreme caution, that can't be the object of this forum. You have to respect the forum rules, of course, but if you're objective there is no need to take a course of action in any way. I'm surprised to tell this but currently I don't feel like posting anything. So I decided to take a break. I hope my posting will not be deleted, as it is criticism again. Perhaps it helps to reflect on some things which could be handled better. donkeyfan Just to clarify, the only editing I have done was to remove a link to a video (such links are not permitted under forum rules), and to replace one word which - although acceptable in the USA - might have caused offence to some UK members. No penalties have been issued to any member of this forum throughout this whole sad episode. No criticisms of Supercell have been edited or removed; indeed, a number have been passed on by me direct to Team Hay Day, and have been taken seriously by them. Every forum has moderators who strive to keep conversations on the straight and narrow. I have always made it my personal policy to deal with everything in a light-handed way (apart from gross violations of forum rules, such as posting links to porn, etc). If my moderation has offended anyone in any way I apologise for that. |
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Post by BostonGirl on May 5, 2022 11:32:02 GMT
Oh I understand your frustration donkeyfan I’m trying to set aside the loss of my koi pond. I am unhappy for several reasons. There was a glitch discovered in the custom decorations in the Farm Pass several weeks ago. It was recorded here when I confused Tahoe 🐾 and others by saying that the decos were showing as upgraded in the Farm Pass. Later BauldersGate created a post in Bugs. Obviously SC didn’t investigate. When I worked at a major bank, someone in the IT department once told me that they run after glitches, even seemingly minor ones, because they could be indicative that a lot more is wrong. SC has set the upgrades for custom decos at exorbitant costs in vouchers, coins and those blueprint things because they are trying to “solve” a specific issue with persons who’ve played for a long time. Well I’ve played for a long time but I never liked boats. So I don’t have the accumulation “problem” (as seen from SC’s eyes) that other players have. My koi pond greatly depleted my resources. The reason it wasn’t on my farm is because when I tried to load the farm that featured it, the game crashed and kept crashing. And now, I’ve lost it and it seems that I may have to suck it up and get on with it. But I don’t even know if that is true, because SC is being coy concerning their “fixes”. This is not the time to be coy or absent. This is time to say “sorry, very sorry. We’re working really hard trying to fix it.” If you have to come back twice a week and say the same thing different ways, then do so. It would be better to get dinged for doing that than to get cussed out because players feel ignored. It seems disrespectful. Anyway, like I said I’m trying to let it go completely. I have a way to go. But I will. I will not allow either SC or HD to have that kind of authority over my emotions. I will find another way to solve my problem with HD. Less investment in every way seems just about right. And I don’t say that with any joy. I’m disappointed and a little sad. Chin up, donkeyfan As to our mods - I believe they are trying to walk a fine line between allowing us to vent and keeping the SC officials engaged with our unofficial forum. I do not think that there was any intention to cause hurt though hurt was caused. I’m sorry. I have no doubt that you are valued as a member of this forum. As you’ve said, we are human beings and fallible and too many times, to our horror, our words and actions have unintended consequences. So to end this long post, I hope we see you back here posting sooner rather than later. Until then, I’ll wait for the day that your smiley/kissy faces once more feature prominently in our threads. EDIT: Turns out that while I was writing this epistle, other comments were posted. So please be lenient regarding duplication of sentiment. And may everyone have a blessed day.🙏 |
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Post by Tahoe 🐾 on May 5, 2022 11:50:18 GMT
Dear member, Mods, Admins, on my OWN account I want to let you know the following: I'm not very pleased about the current atmosphere in JHD. Also I think I'm not alone with those feelings. In MY opinion it can't be right downplaying serious issues caused by a faulty update. As BauldersGate previously stated, we are all human, and mistakes occur, but it's a complete different case how to handle them properly. As for me I'm not in the mood to participate right now, as I'm really fed up. Not only from the update, also from the behavior at the part of SC. Information comes only drop by drop, you have to ask several times, and if you're unlucky, you won't even get an answer. To make things worse the atmosphere here is getting more and more tense. I saw several edited postings, and I wonder the reason for that as the member isn't known to be unobjective. I never read any posting violating the rules of the forum from her (I mean BauldersGate ) and so you have to assume that unwanted criticism regarding SC was edited. In the thread: I'VE LOST MY HOUSE, TRUCK, RSS UPGRADES!!! I criticized SC for developing too many updates, which really doesn't improve the gaming experience as we only got new machines, new crops and new sanctuary animals. This was MY opinion, and I have no clue why I was reprimanded in public for that. I was objective, I didn't violate a forum rule. Besides of that I don't want to consider my every word with extreme caution, that can't be the object of this forum. You have to respect the forum rules, of course, but if you're objective there is no need to take a course of action in any way. I'm surprised to tell this but currently I don't feel like posting anything. So I decided to take a break. I hope my posting will not be deleted, as it is criticism again. Perhaps it helps to reflect on some things which could be handled better. donkeyfan Thank you for sharing your thoughts on this donkeyfan. Many of us have been affected by the issues associated with this update, and I've seen players "handle" this in different ways across different platforms. Some are (understandably) very upset, some may just shrug and throw in the towel, while others may just take it in stride. Nevertheless, everyone's opinion regarding this is a valid one. We created this forum as a medium for discussion about a game we all love. We encourage such discussion, but of course with any forum, moderation is necessary. Members may not always understand exactly why a particular post was edited, but here, I can assure you there will be a legitimate reason. My hope is that we can all move forward together, despite the recent setbacks. |
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Post by Tahoe 🐾 on May 5, 2022 11:56:49 GMT
And BG, I'm not too happy about losing my koi ponds and bird baths either!
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Post by Nunovsky on May 5, 2022 15:09:34 GMT
Well said Donkeyfan and Bostongirl.
My thoughts on what has been happening for the last couple of weeks:
1.Huge problems with the game that affected most players in many aspects of the game. This happens although normally not at this level and it's still far from solved two weeks later.
What didn't have to happen
2. Bad communication from HD/Supercell staff at this forum . Communication wasn't clear ,truthfull, reliable and sometimes it was borderline arrogant and rude.
Treating your clients like this won't get you far as a company. Sooner than later they will find an alternative where their euros/dólares/ yens etc are valued and where custom support and PR actually work. Not to mention the actual products (see point 1)...
3. Forum staff constantly downplayed every opinion that was not a praise to this wonderful state of affairs. Large contributors to this forum like Donkeyfan, and others, were treated in a way that was not polite or showed an ounce of gratefullness.
In conclusion it will be a long time, if ever, before I spend more real money in Supercell's games and I won't be participating much in this forum either.
Cheers
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Post by emailkathy on May 5, 2022 22:26:08 GMT
Donkeyfan and any others that need a break...
Know in your heart that when you areready to come back... you will be welcomed with open arms!
For our other members... (IMNTBHO) this forum is blessed with outstanding Admins and Moderators. Each with more knowledge of the ins, outs and in-between than I could ever understand. With any type of forum, group, club etc there will always be a difference of opinion on some topics, and, especially with the many languages/nationalities, wording may come across in away other than the way it was intended.
Sometimes I forget this. I think emojis help me many times! I try to remember that. 😆
So, in short... I am thankful for those that do moderate and I value all the opinions- even those I disagree with.
Know, in your ❤️ , that you are appreciated- if I agree or not!
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Post by greenleaf on May 8, 2022 15:09:39 GMT
Donkeyfan I am truly saddened that your informative, helpful, and fun posts will not be available for awhile. I truly hope not too long.
I think I am fortunate that I'm unable to play. I fear what is happening on my farms but as 8 have no internet service yet, I can only use my phone and the screen is so small 8 can't play. Old eyes! 😵. I totally understand your frustration and if I were trying to play and experiencing those awful problems, I would come unglued! I feel your post was very well written and valid. You have nothing to apologize for.
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Post by emailkathy on May 8, 2022 18:53:59 GMT
I'm not able to play much for the time being as I'm moving in a few days. Selling the house and downsizing to a size that fits my lifestyle and age. So I am affected but as it's frustrating to play, I get more packing done and time to get tons of stuff out for a moving sale. Hopefully things will get fixed soon and I will be able to play without frustration. In the meantime, we just have to be patient and find other things to do. After you get moved... you should start a thread on how to downsize for a move! Lol 😆 (I am almost 65 and can't figure out what I don't want to keep!) ... Saying this with love and humor! |
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Post by greenleaf on May 8, 2022 22:30:01 GMT
Lol. It is not easy! I've been giving stuff away right and left. And still no room! Hooooboy!
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