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Post by Lily77 on Apr 27, 2022 10:05:54 GMT
Chris [Supercell] and Ice [Supercell] 1. Game is quite unstable. E.g., the progress I make on my 2 farms are not saved even though I always visit Greg's farm before I leave the game. Moreover, logging into farms can take up to 10 minutes: I may not even login for a long time (up to 1 hour). Question: Is it safe to play the game when there is such a magnitude of instability? Input will be appreciated to diminish the "damage" on players who spent time and/or money on this game. 2. My 2 farm farms were opted out of the derby by the game (I did not opt them out , I need permits so I must do the derby and I was even deleting the tasks yesterday so they are in derby in fact). OK, I could fix it after logging it and out for over an hour. Now the tasks that I have completed is not counted. So, there is a also a bug that affects derby. - Contacted customer support - simply bot / not possible to reach. You may wish to note the above + app. 8 friends are having the same issues.
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Post by Ice [Supercell] on Apr 27, 2022 10:32:04 GMT
Hi Lily, we're sorry to hear that!
The team is aware of the issues, and they've been working on it! Everyone's feedback is greatly appreciated.
We might not be able confirm if it's safe to play the game right now, this would be based on players' opinions themselves.
Thank you for your understanding!
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Post by Lily77 on Apr 27, 2022 11:53:53 GMT
Hi Lily, we're sorry to hear that! The team is aware of the issues, and they've been working on it! Everyone's feedback is greatly appreciated. We might not be able confirm if it's safe to play the game right now, this would be based on players' opinions themselves. Thank you for your understanding! Dear Ice [Supercell] thank you so much for your answer especially while going through this - you all must be very busy... - Of course, I really understand and you are right. I will see how what extent the instability becomes more and then I can decide if I will keep playing for a day or so. - Thank you, and it is completely OK, really. No one wants bugs or such things, but it does happen (it is inevitable). Thank you all for working round the clock and trying fix them! - If I find another bug, I will write here. Good luck to all!
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Post by Lily77 on Apr 27, 2022 18:22:52 GMT
Dear Ice [Supercell] and Chris [Supercell] a few new things: 1. When I was changing between my different 3 farms, one of my main farms was a level 1 farm - newly starting. This happened app. 2 times. When I logged out and logged in again, it became normal. 2. My friends on my main farms are sometimes showing up on one of my baby farms. But this baby farms has no friends except my main farms and one person from this forum (I am using it to keep mine tools and bushes + trees, and to make sauces + cakes in case it is relevant). 3. Most of the time the newspaper shows empty. When it works as it is supposed to do, I can buy the first item successfully but not the remaining items unless I wait until the purchase of first item I bought is "registered" so there is a time lap. For example, someone is selling olives. I can buy the first 10 olives. If I want to buy the remaining 10 olives, I need to wait app. 15 seconds till the purchase of 10 olives I made is "registered" (it turns grey first, and it becomes "purchasable" after app. 15 seconds). I hope I could explain (a bit hard to explain in English). Thanks for working on the fixes.
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