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Post by BostonGirl on Apr 26, 2022 19:09:25 GMT
Really hate to add to SC’s current woes but better to know than to be ignorant. Any attempt to enter Edit mode results in the game crashing. And this has been happening since after the long maintenance. I was waiting for it to resolve but no go. Sorry guys.
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on Apr 26, 2022 19:40:54 GMT
Same 😧 ....and I was hoping to use one to see how many windmills could fit on one farm 😆
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Post by Frog on Apr 26, 2022 20:12:33 GMT
Boston Girl, could you also provide some device and OS details, please? All this will help identifiy the root cause or reproduce the issue.
I have no Edit layout crashing on iPad Mini.
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Post by BostonGirl on Apr 26, 2022 20:30:33 GMT
Boston Girl, could you also provide some device and OS details, please? All this will help identifiy the root cause or reproduce the issue. I have no Edit layout crashing on iPad Mini. Sure. iPad Air 2 iPadOS 15.4.1 |
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Post by Cowslips on Apr 26, 2022 20:54:01 GMT
I'm also experiencing this; when I tap on edit mode the game crashes.
I'm working on Android 11, on a Samsung Galaxy Tab S5e
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donkeyfan
Happy Member
Glad to be here. 🩷
Posts: 3,246
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Post by donkeyfan on Apr 26, 2022 21:12:50 GMT
Yes, can confirm this, too. Just experienced.
Samsung Galaxy Tab S7+
Android 12
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Post by anniebel884 on Apr 27, 2022 11:43:10 GMT
I have same issue.
iPad Air (4th generation)
iPadOS 15.4.1
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Post by lizdiz on Apr 27, 2022 12:37:17 GMT
Boston Girl, could you also provide some device and OS details, please? All this will help identifiy the root cause or reproduce the issue. I have no Edit layout crashing on iPad Mini. All good on iPhone 7. iOS 15.4.1 iPhone 11 iOS 15.4.1 |
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Post by kanta on Apr 27, 2022 23:30:21 GMT
Also crashing here
iPad Air, iOS 12.5.5
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Post by KittyMissLisa on Apr 30, 2022 1:36:53 GMT
I have the same issue.
IPhone 6 - iOS 12.5.5
IPad mini - IOS 15.4.1
IPad (7th generation) iOS 15.4.1
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Post by BostonGirl on Apr 30, 2022 12:06:04 GMT
Chris [Supercell]Look at what I just discovered…that the Edit Mode works in the Town. 🧐 No crashing. It’s only on the farm. Weird.
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Post by BostonGirl on Apr 30, 2022 12:08:33 GMT
Something on the Farm that’s not in the Town is causing the crash?
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on Apr 30, 2022 12:16:41 GMT
Chris [Supercell]Look at what I just discovered…that the Edit Mode works in the Town. 🧐 No crashing. It’s only on the farm. Weird. Mine crashes on both 😑 |
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Post by BostonGirl on Apr 30, 2022 12:49:17 GMT
BauldersGateYikes! 🤦♀️ These issues are the gift that keeps on giving. Ooor…maybe you have the “thing” on your farm and in your town but I don’t. So it wouldn’t be one of the static structures. It might be a variable feature - a decoration with corrupted DNA. NOTE: I know nothing about coding and errors (if that wasn’t already very clear 😄) and I’m just exercising my brain using ordinary reasoning while I wait for SC to work this out.
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on Apr 30, 2022 13:06:35 GMT
BauldersGateYikes! 🤦♀️ These issues are the gift that keeps on giving. Ooor…maybe you have the “thing” on your farm and in your town but I don’t. So it wouldn’t be one of the static structures. It might be a variable feature - a decoration with corrupted DNA. NOTE: I know nothing about coding and errors (if that wasn’t already very clear 😄) and I’m just exercising my brain using ordinary reasoning while I wait for SC to work this out. It would be interesting to put everything back into storage and then see if it works... ...But if that didn't work you then wouldn't be able to use edit mode to fix your suddenly bare farm/Town 😅 |
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Post by BostonGirl on Apr 30, 2022 14:29:25 GMT
...But if that didn't work you then wouldn't be able to use edit mode to fix your suddenly bare farm/Town 😅 😆 Oh the horror! Seriously. 😆 |
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donkeyfan
Happy Member
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Posts: 3,246
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Post by donkeyfan on Apr 30, 2022 16:50:45 GMT
For completeness... Both my farm and my town are crashing if I use the Edit-Mode. Of course, I didn't expected otherwise.  |
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deecf
New Member
Posts: 7
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Post by deecf on May 12, 2022 0:56:02 GMT
Farm crashes, town does not.. hmmm at one point I thought it was because of Maggie's designs on the farm. But I guess that isn't it.
Ipad - like others i'm on iOS.. so is that it?
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Post by Tahoe 🐾 on May 12, 2022 1:05:39 GMT
Farm crashes, town does not.. hmmm at one point I thought it was because of Maggie's designs on the farm. But I guess that isn't it. Ipad - like others i'm on iOS.. so is that it? A couple of Android users have reported having this problem as well. I'm on Android, but my edit mode seems to be working properly atm. I've had the app crash numerous times tonight- not only during or right after loading, but also while switching to another farm and sometimes while not doing anything. Many disconnects from internet, really long loading time when it does load. Samsung Galaxy TabA Android 11 |
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Post by KittyMissLisa on May 12, 2022 5:01:24 GMT
I have this issue as well. The game crashes on both my
main farm and baby farm when I tap edit mode.
This happens in town as well as on the farm.
I was also hit with the other bugs as well after the update so
not sure if it’s all connected. I used edit mode with no problems
the day before the update.
IPhone 6 - iOS 12.5.5
IPad mini - IOS 15.4.1
IPad (7th generation) iOS 15.4.1
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on May 12, 2022 6:51:20 GMT
Apparently from what I gather the custom decos are the cause of the issue. If you had any custom decos on your farm or your town when you downloaded the upgrade you now cant use edit mode in those areas where they where/are Supercell have offered a "temporary" fix; www.facebook.com/HayDayOfficial/photos/a.315469888537585/5235209756563549/ButIn some cases (mine included) even trying to put the custom decos away instantly crashes the game |
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on May 12, 2022 8:14:57 GMT
Dear whatever higher power is playing with my last couple of brains cells,
Why? 🤣
Just figured it out;
•Put all the stored custom decorations you own onto your farm
(They'll all be at base uncustomised stage thanks to the glitch but nevermind that pile those suckers out)
•Put all those blank base level custom decorations that you just took out back into storage
(Don't worry about the complete or semi-complete ones that where out on your farm during the glitch, they can stay where they are)
•Edit mode should now work
NB:
-The custom decos you've completed will look like untouched base versions on the edit screen mini views (if you have one near front of farm within that clipped view) but they will appear as they should be during edit mode itself
-I don't know if putting a complete or semi-complete custom deco away after the fix is possible
OR
If it is possible if it then resets the deco (I haven't tried)
-I have edited and successfully saved a tweak to a seperate layout to what I'm currently set to
BUT
I haven't tried switching between layouts yet...Still paranoid 😅
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Post by Cowslips on May 12, 2022 8:29:21 GMT
Dear whatever higher power is playing with my last couple of brains cells, Why? 🤣 Just figured it out; •Put all the stored custom decorations you own onto your farm (They'll all be at base uncustomised stage thanks to the glitch but nevermind that pile those suckers out)•Put all those blank base level custom decorations that you just took out back into storage(Don't worry about the complete or semi-complete ones that where out on your farm during the glitch, they can stay where they are)•Edit mode should now work NB: -The custom decos you've completed will look like untouched base versions on the edit screen mini views (if you have one near front of farm within that clipped view) but they will appear as they should be during edit mode itself -I don't know if putting a complete or semi-complete custom deco away after the fix is possible OR If it is possible if it then resets the deco (I haven't tried) -I have edited and successfully saved a tweak to a seperate layout to what I'm currently set to BUT I haven't tried switching between layouts yet...Still paranoid 😅 Thanks for trying to find a solution BauldersGate. I've done as you suggested. I have one unmodified custom deco in storage, so I placed it on my farm. I then put it back into storage, and it disappeared from the farm, as normal. I then tapped onto edit mode; the game hesitated for a few moments (long enough to get my hopes up), and then crashed. When I opened up the game again the deco was where I'd placed it. I was able to move it back to storage though. I then tapped edit mode and the game crashed again. On opening it up again, the custom deco had stayed in storage. Tapping edit mode crashed the game again. |
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,384
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Post by BauldersGate on May 12, 2022 9:02:36 GMT
Cowslips that sucks There must be some other element at play for you then but at this point anyones guess what! 😑 Hope supercell don't lean to heavily on their "temporary" fix I had 4 garderners decos, 2 stonemasons, 3 pedastal and 2 yard decorations in storage at time of glitch  Now all blank they where all in some stage of construction (what sticks in my mind is how many green tickets I've used!) Considering the cost to level them up is; Lv 1 •15,000 gold coins Lv 2-6 •85,000 gold coins •150,000 gold coins •250,000 gold coins =500,000 total •100 Green Vouchers •25 Blue Vouchers •15 Pink Vouchers •10 Gold Vouchers (Cost of tickets comes in pairs, blue & green, pink & gold, etc) Plus 3, 5 & 7 blueprints =15 total Thats a lot of resources wiped out with nothing to show!
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donkeyfan
Happy Member
Glad to be here. 🩷
Posts: 3,246
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Post by donkeyfan on May 12, 2022 14:13:52 GMT
BauldersGate That's so bad...I feel with you and with all members who suffered this bug. We don't speak from "peanuts" as those deco is very expensive depending to it's status. As far as I remember our Community Manager Chris [Supercell] stated that the thing with placing custom deco from storage and vice versa is supposed to be a temporary solution. As it stands I'd expect a final solution for this matter. Therefore I take the liberty to "tag" Chris [Supercell] and hope he will add something. THX in advance!
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Post by Chris [Supercell] on May 18, 2022 13:55:30 GMT
BauldersGate That's so bad...I feel with you and with all members who suffered this bug. We don't speak from "peanuts" as those deco is very expensive depending to it's status. As far as I remember our Community Manager Chris [Supercell] stated that the thing with placing custom deco from storage and vice versa is supposed to be a temporary solution. As it stands I'd expect a final solution for this matter. Therefore I take the liberty to "tag" Chris [Supercell] and hope he will add something. THX in advance! Thanks for the tag. Yes we are still working on the issue! Sorry for my absence but the upcoming stuff and the ongoing tasks consume my working hours. I will have a sync with Ice to share Infos more frequently. |
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donkeyfan
Happy Member
Glad to be here. 🩷
Posts: 3,246
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Post by donkeyfan on May 18, 2022 14:54:25 GMT
BauldersGate That's so bad...I feel with you and with all members who suffered this bug. We don't speak from "peanuts" as those deco is very expensive depending to it's status. As far as I remember our Community Manager Chris [Supercell] stated that the thing with placing custom deco from storage and vice versa is supposed to be a temporary solution. As it stands I'd expect a final solution for this matter. Therefore I take the liberty to "tag" Chris [Supercell] and hope he will add something. THX in advance! Thanks for the tag. Yes we are still working on the issue! Sorry for my absence but the upcoming stuff and the ongoing tasks consume my working hours. I will have a sync with Ice to share Infos more frequently. THX! Good idea, we are looking forward to it.  |
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Post by anniebel884 on May 18, 2022 22:57:48 GMT
I am having the same issue on my main farm, I play 2 games on the same device & the second game is not effected. The second game didnt have any of the recent update issues either, whereas the main game did.
I am on an iPad Air (4th Gen) with IOS 15.5, it was occurring before the current IOS update to.
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Post by anniebel884 on May 21, 2022 0:20:41 GMT
Dear whatever higher power is playing with my last couple of brains cells, Why? 🤣 Just figured it out; •Put all the stored custom decorations you own onto your farm (They'll all be at base uncustomised stage thanks to the glitch but nevermind that pile those suckers out)•Put all those blank base level custom decorations that you just took out back into storage(Don't worry about the complete or semi-complete ones that where out on your farm during the glitch, they can stay where they are)•Edit mode should now work NB: -The custom decos you've completed will look like untouched base versions on the edit screen mini views (if you have one near front of farm within that clipped view) but they will appear as they should be during edit mode itself -I don't know if putting a complete or semi-complete custom deco away after the fix is possible OR If it is possible if it then resets the deco (I haven't tried) -I have edited and successfully saved a tweak to a seperate layout to what I'm currently set to BUT I haven't tried switching between layouts yet...Still paranoid 😅 Yay, thank you that fix worked for me. |
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Post by KittyMissLisa on May 24, 2022 3:05:23 GMT
I tried taking out all my stored custom deco and then putting it away
and tapped on edit mode and the game crashes. Then I tried
putting away my finished custom deco that’s on the farm and got to my
last table and chair set and the game crashes. I reinstalled the
game and still the same. I hope they fix it soon. I really miss
using edit mode. It’s a very helpful tool.
I didn’t realize how much I relied on it but it made it so
much easier to decorate my farm, especially for seasonal
or holidays. I hope it’s fixed by Christmas or I will need to
have some elves help me decorate lol! 😂
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![Chris [Supercell] Avatar](http://storage.proboards.com/7220116/avatar/tBdWjuUpkSOzWswhleTg.png)
