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Post by chezlavigne on Apr 26, 2022 12:36:01 GMT
I’ve been trying to log in HayDay for over 2 hours, now. I had hired Tom to get all the new products, wondering for how long I still have his services. I also want to see how many chickpeas I have and check out the derby tasks (trash tasks too long or under 320 points). Does anybody remember having a longer maintenance than this one? I know it’s impossible but I’m hoping we get a permit, today. I know, I know it sounds crazy. Maybe we could get a Spring decoration, « the purple tree ». If you could choose your gift, for the looooooong maintenance delay, want would it be? HD « management » took notes.
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Post by emailkathy on Apr 26, 2022 12:56:33 GMT
(Lots of comments over in the sneakpeak thread too)
I would like.... hmmmm.... the crab, the cat on a stump, the climbing flower, the snail race, the chick on the bucking horse.... oh! The endless I wants! 😆 🤣
I know it's been over about 4 hours now.... 😪
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Post by Cowslips on Apr 26, 2022 12:57:06 GMT
I’ve been trying to log in HayDay for over 2 hours, now. I had hired Tom to get all the new products, wondering for how long I still have his services. I also want to see how many chickpeas I have and check out the derby tasks (trash tasks too long or under 320 points). Does anybody remember having a longer maintenance than this one? I know it’s impossible but I’m hoping we get a permit, today. I know, I know it sounds crazy. Maybe we could get a Spring decoration, « the purple tree ». If you could choose your gift, for the looooooong maintenance delay, want would it be? HD « management » took notes. It's almost 5 hours since I noticed the problem and alerted Supercell (I was the first to report it, so kudos to me! Lol!) I also had Tom on hire at the time; I guess many people did so as to stock up with new products from the update. The usual practice is that Tom is paused when a maintenance takes place, so fingers crossed that he's waiting for us when we get back on. Of course, this maintenance wasn't planned, so we won't know until we can get back online. Team Hay Day is working hard to fix the issues; thanks to them. I can't remember having such a long maintenance before, but memory can be selective.
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DHMcD
Junior Member
Posts: 46
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Post by DHMcD on Apr 26, 2022 13:08:53 GMT
I’m not greedy. I just want a game that works, and what I’ve earned to date is still there waiting for me when it comes back online. Hopefully that’s not too much to ask.
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Post by BostonGirl on Apr 26, 2022 13:18:34 GMT
I’m with emailkathy…I want all the things…🙈😆
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Post by Frog on Apr 26, 2022 13:19:49 GMT
When Valley was introduced, I remember going through multiple maintenance breaks, till 8pm Helsinki time. Sorry for the people involved in fixing bugs. Seeing what happened, I guess the most difficult part for them now is how to give back all the lost things to all players. It’s not like there is a “Undo” button when this kind of stuff happens. What do I want huh? I want the Hay Day letters when I missed that Birthday Event. . Totally unrelated, but a Frog can dream. Kudo, Cowslips!
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donkeyfan
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Post by donkeyfan on Apr 26, 2022 13:28:11 GMT
I'm a little bit astonished. I was busy for some time and when I was back at home I expected HayDay running. Obviously I was wrong. To pick up again the question of emailkathy in another thread....yes, that's the longest maintenance meanwhile, no doubt about it.
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Post by Chris [Supercell] on Apr 26, 2022 13:39:50 GMT
Hello ! I'm online in the Hay Day Discord and I'm available for answers here as well. As I'm sure many of you have heard, there was a serious problem with the Valley and Farmpass. The team is currently fixing it (We are in the final steps) and there will be compensation for the long maintenance! Sorry for the trouble!
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Post by emailkathy on Apr 26, 2022 13:43:03 GMT
Hello ! I'm online in the Hay Day Discord and I'm available for answers here as well. As I'm sure many of you have heard, there was a serious problem with the Valley and Farmpass. The team is currently fixing it (We are in the final steps) and there will be compensation for the long maintenance! Sorry for the trouble! Thank you, Chris, for popping in! Please send my appreciation to all who are working on this!
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donkeyfan
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Post by donkeyfan on Apr 26, 2022 13:44:51 GMT
Chris [Supercell]THX for your contribution. As for me I'm happy when HayDay is running again. It's funny, so often you'll hear complaints, but if the server are down for a longer time, you're missing it. Very!
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Post by Nunovsky on Apr 26, 2022 13:46:14 GMT
It's really annoying but I am sure team HD is doing all it can to solve this asap.
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BauldersGate
Pet Costume Designer Extraordinaire
Posts: 1,415
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Post by BauldersGate on Apr 26, 2022 13:47:10 GMT
Glad the fix is in final steps,
Despite having had several reasonably long play breaks across the years I'm currently hooked and have hay day withdrawal today 😆
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donkeyfan
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Post by donkeyfan on Apr 26, 2022 13:51:10 GMT
Glad the fix is in final steps, Despite having had several reasonably long play breaks across the years I'm currently hooked and have hay day withdrawal today 😆 Yes, I think that applies for the most of us. Never thought a maintenance would take so long. The team is surely under great duress to fix it. Thanks to all who make this possible.
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Post by emailkathy on Apr 26, 2022 13:57:20 GMT
😁 Our big calendar where we write meetings, appointments etc has DERBY- do not interupt! On each Tuesday.
I was thinking maybe HayDay was trying to tell me I needed to dust, vacuum, do laundry etc.... thrown me off kilter....
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Post by Mom’sCar on Apr 26, 2022 14:12:01 GMT
I just want a game that is working and the Valley Windmill. To not get the windmill would be as bad as when the Christmas Bell was a global event prize and the goal was missed. So here’s to hoping Alfred delivers one to everyone! emailkathy - hubs knows that Tuesday is Derby Day. Nothing gets done around the house that day! Personally, I’m ok if the next Farm Pass starts a week early. I had already completed this one. I do hope that those that were close to finish, are able to be compensated (if that cannot be fixed). Kudos to Cowslips for alerting the team!
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Post by shepherdgirl on Apr 26, 2022 14:13:35 GMT
Oh chezlavigne, I can top that. Since it’s “what would we like” and not “what’s realistic”, I’ll pick 10 permits and a free barn and silo upgrade. :-)
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Post by Chris [Supercell] on Apr 26, 2022 14:23:02 GMT
We are still in maintenance. Another bug was found after my last message that we still need to fix. Sorry about that
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Post by Mom’sCar on Apr 26, 2022 14:25:16 GMT
We are still in maintenance. Another bug was found after my last message that we still need to fix. Sorry about that Don’t forget about the banana trees 😂
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donkeyfan
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Post by donkeyfan on Apr 26, 2022 14:25:26 GMT
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Post by hobbitly on Apr 26, 2022 14:29:18 GMT
"The usual practice is that Tom is paused when a maintenance takes place, so fingers crossed that he's waiting for us when we get back on."I didnt know that, but good to know. Ik also had Tom and was kinda disappointed that when the alarm went of at 11, there was 30 min maintenance. And it was still unavailable at 13 and at 15 and now the booster time is over. But maybe not
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Post by chezlavigne on Apr 26, 2022 14:30:55 GMT
Oh chezlavigne, I can top that. Since it’s “what would we like” and not “what’s realistic”, I’ll pick 10 permits and a free barn and silo upgrade. :-) I’m with you!!! A girl can dream! 😉 I hadn't realized the « major » problems with the new up date…. I had just woken up, I live in Canada (Quebec). Hopefully, they will be able to get all the « info » back for the valley and farm pass. I really wanted the windmill, I managed to get enough tokens for all 3 of my farms. Fingers crossed 🤞 If they don’t get back on line soon, I might have to start the Spring cleaning in the yard. I really don’t feel like it. 😩
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Post by Chris [Supercell] on Apr 26, 2022 14:36:05 GMT
Maintenance over! We are back online ! <3
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Post by Butterfly 🦋 on Apr 26, 2022 14:37:13 GMT
Thank you. Banana tree issue is still there.
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Post by Nunovsky on Apr 26, 2022 14:40:49 GMT
HD pass is still not solved also don't understand the reward for the maintenance break.
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donkeyfan
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Post by donkeyfan on Apr 26, 2022 14:42:04 GMT
Chris [Supercell] Valley is not fixed yet, all counters show zero, and I had enough for the windmill. Do you know something about this?
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Post by BostonGirl on Apr 26, 2022 14:43:55 GMT
Chris [Supercell] Valley is not fixed yet, all counters show zero, and I had enough for the windmill. Do you know something about this? Same here. Farm Pass also reset. However, I didn’t see a gift for the break so I can’t comment on that.
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DHMcD
Junior Member
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Post by DHMcD on Apr 26, 2022 14:49:16 GMT
I was able to get in, valley was OK, got the windmill, and farm pass is as it was yesterday, still running with 4 days to go. At least in my quadrant, all is well in the space-time continuum.
Edited to add… banana trees harvest ok.
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BauldersGate
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Post by BauldersGate on Apr 26, 2022 14:51:28 GMT
Back on...still can't harvest banana trees fully
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Post by Vombatti on Apr 26, 2022 15:02:59 GMT
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Post by chezlavigne on Apr 26, 2022 15:21:43 GMT
When I got in the valley had all my tokens, I got the windmill. For the maintenance break…. Got 20 diamonds. I’m happy!
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