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Post by Dibzie on Jun 2, 2022 22:42:25 GMT
Mango trees aren’t being counted towards task in Farm Pass. “Plant 2 Fruit Trees” still showing 0/2 after planting 2 mango trees. Same thing happened to me!  |
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marion
Junior Member
Posts: 34
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Post by marion on Jun 3, 2022 8:54:31 GMT
Yes it is...have just commented on their post. Have reported the problem, so hoping for resolution. So there has been a maintenance break this morning but no resolution to the Amazon problem! |
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Post by Tahoe 🐾 on Jun 3, 2022 9:16:11 GMT
Yes it is...have just commented on their post. Have reported the problem, so hoping for resolution. So there has been a maintenance break this morning but no resolution to the Amazon problem! Does anyone know if there has been an official announcement (on any platform) that HD is no longer available at the Amazon store? |
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marion
Junior Member
Posts: 34
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Post by marion on Jun 3, 2022 11:07:52 GMT
So there has been a maintenance break this morning but no resolution to the Amazon problem! Does anyone know if there has been an official announcement (on any platform) that HD is no longer available at the Amazon store? Not seen anything on Facebook or Twitter as yet. |
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Post by Chris [Supercell] on Jun 3, 2022 13:34:15 GMT
So there has been a maintenance break this morning but no resolution to the Amazon problem! Does anyone know if there has been an official announcement (on any platform) that HD is no longer available at the Amazon store? Please check your Game Client. Players that are having issue with the Amazon Store are using the Client Version 1.54.71 in all reportet cases. So please update your Game and tell me if that solves the issue =) |
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marion
Junior Member
Posts: 34
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Post by marion on Jun 3, 2022 14:13:42 GMT
Does anyone know if there has been an official announcement (on any platform) that HD is no longer available at the Amazon store? Please check your Game Client. Players that are having issue with the Amazon Store are using the Client Version 1.54.71 in all reportet cases. So please update your Game and tell me if that solves the issue =) My version is 1.54.72 Can only access Hayday as I already have it installed. Cannot find Hayday when searching the app store. It is in my library. Keep being asked to download an optional update, but it is not available to download, all I can do is open the game. Please advise, thank you. |
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Post by Chris [Supercell] on Jun 3, 2022 14:30:00 GMT
1.54.72 is the correct one, did you try to reinstall the Game?
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marion
Junior Member
Posts: 34
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Post by marion on Jun 3, 2022 16:02:23 GMT
1.54.72 is the correct one, did you try to reinstall the Game? Reluctant to try this as I cannot see Hayday in their app store. Have read on social media that others have not been able to reinstall. Why won't the update download? I realise now that 1.54.72 is the updated version. I have Supercell ID so presumably I would be able to recover my game? |
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Post by Tahoe 🐾 on Jun 3, 2022 23:24:29 GMT
Does anyone know if there has been an official announcement (on any platform) that HD is no longer available at the Amazon store? Please check your Game Client. Players that are having issue with the Amazon Store are using the Client Version 1.54.71 in all reportet cases. So please update your Game and tell me if that solves the issue =) Chris, I am on Android and don't have this issue, but am simply trying to help others on the forum who do. Thanks for your response. |
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marion
Junior Member
Posts: 34
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Post by marion on Jun 5, 2022 15:02:10 GMT
Please check your Game Client. Players that are having issue with the Amazon Store are using the Client Version 1.54.71 in all reportet cases. So please update your Game and tell me if that solves the issue =) Chris, I am on Android and don't have this issue, but am simply trying to help others on the forum who do. Thanks for your response. Last night I got my previous Amazon Fire tablet out and discovered that the optional update had worked....meaning I could buy diamonds. I chose to buy the Farm Pass again and it worked. I went back to my current Amazon Fire and the Farm Pass had activated. But I still cannot purchase diamonds. My thoughts are that there is an issue that needs to resolved for the group of people where something has gone wrong with the optional update. By the way, on my original Fire tablet that is working correctly, the Hay Day app is still available in their App Store. |
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marion
Junior Member
Posts: 34
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Post by marion on Aug 2, 2022 10:26:08 GMT
Chris, I am on Android and don't have this issue, but am simply trying to help others on the forum who do. Thanks for your response. Last night I got my previous Amazon Fire tablet out and discovered that the optional update had worked....meaning I could buy diamonds. I chose to buy the Farm Pass again and it worked. I went back to my current Amazon Fire and the Farm Pass had activated. But I still cannot purchase diamonds. My thoughts are that there is an issue that needs to resolved for the group of people where something has gone wrong with the optional update. By the way, on my original Fire tablet that is working correctly, the Hay Day app is still available in their App Store. Pleased that the Amazon issue has been resolved. Thank you. Hope same for all other Amazon users. |
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