|
Post by Mom’sCar on Dec 2, 2023 14:23:08 GMT
Yesterday my WOF left, before I even spun one time, but I had earned the extra spin on the FP. This morning I could only spin 1 time. I would have had to use diamonds to have the additional spin.
Has anyone else had this happen?
|
|
|
Post by ducktown2021 on Dec 2, 2023 17:57:30 GMT
No the WOF works as advertised for me.
|
|
|
Post by LuvHayDay on Dec 2, 2023 18:31:58 GMT
Yesterday my WOF left, before I even spun one time, but I had earned the extra spin on the FP. This morning I could only spin 1 time. I would have had to use diamonds to have the additional spin. Has anyone else had this happen? I got only 1 spin today, even though I'd earned a second one.
|
|
|
Post by xkitty on Dec 2, 2023 22:58:33 GMT
I only got one spin, also. I tried contacting support but I couldn't find anything that address this.
|
|
|
Post by bbean33 on Dec 3, 2023 1:27:13 GMT
Only one spin for me also.🤦♀️
|
|
|
Post by 🌼GymGirl🌺 on Dec 3, 2023 1:50:26 GMT
It happened to me too but seems ok now.
|
|
|
Post by pelecatmiaow 😺 on Dec 3, 2023 15:23:41 GMT
Yes, happened to me today .. should have had two spins but only got one 😾😾😾
|
|
|
Post by Mom’sCar on Dec 3, 2023 18:29:58 GMT
I did report it thru in-game help. I am now being asked for screenshots, that I do not have. So I will wait and see if it happens again in the morning and take screen shots so I can reply.
|
|
|
Post by xkitty on Dec 3, 2023 19:02:49 GMT
Mine is working today.
|
|
|
Post by 🌼GymGirl🌺 on Dec 4, 2023 2:17:49 GMT
It was only the one time for me, fine since then.
|
|
|
Post by xkitty on Dec 4, 2023 13:50:48 GMT
Only one spin again this morning. They owe now.
|
|
|
Post by emailkathy on Dec 4, 2023 14:03:37 GMT
In my hood of 3 act8ve players... we all had just the 1 spin until this morning when 1 player got the 2nd.
Us other 2 were going to send in a report ticket, but when we go to support it just takes us back to the connecting screen on the farm... so can't do a support ticket.
UPDATED- I tried to do the outside of the game support ticket. I told them about 1 spin and that support in game was not working. I got a very nice email saying that i needed to contact them through the game. 😢
|
|
|
Post by blackbrit on Dec 4, 2023 14:12:07 GMT
One spin for me today. It was fine yesterday. And I have earned two.
|
|
|
Post by LuvHayDay on Dec 4, 2023 19:12:38 GMT
I reported it to Support a couple of days ago. They said they'd never heard of it, but would look into it.
|
|
|
Post by Mom’sCar on Dec 4, 2023 21:00:35 GMT
I reported it to Support a couple of days ago. They said they'd never heard of it, but would look into it. That was part of their original reply back to me. However, they did ask for screenshots. I was thinking “of what, the wheel wanting me to spend a diamond on another spin”. Well that’s exactly what they got. In my reply, I mentioned that there were other players that were having the same problem and had said so here on Just HayDay.
|
|
|
Post by 🌼GymGirl🌺 on Dec 4, 2023 22:28:07 GMT
I reported it to Support a couple of days ago. They said they'd never heard of it, but would look into it. That was part of their original reply back to me. However, they did ask for screenshots. I was thinking “of what, the wheel wanting me to spend a diamond on another spin”. Well that’s exactly what they got. In my reply, I mentioned that there were other players that were having the same problem and had said so here on Just HayDay. Sounds like the same reply that you get for reporting the train glitch.
|
|
|
Post by LuvHayDay on Dec 5, 2023 2:02:00 GMT
I reported it to Support a couple of days ago. They said they'd never heard of it, but would look into it. That was part of their original reply back to me. However, they did ask for screenshots. I was thinking “of what, the wheel wanting me to spend a diamond on another spin”. Well that’s exactly what they got. In my reply, I mentioned that there were other players that were having the same problem and had said so here on Just HayDay. Their first reply to me was very generic, asking for all kinds of information, including a screenshot. I replied that it wasn't possible to send a screenshot of something that hadn't happened. I also mentioned that other players in this forum had reported the issue, and I gave them a link to this thread. After that I got another generic reply saying they'd look into it. I haven't heard back since.
|
|
|
Post by LuvHayDay on Dec 5, 2023 2:03:09 GMT
That was part of their original reply back to me. However, they did ask for screenshots. I was thinking “of what, the wheel wanting me to spend a diamond on another spin”. Well that’s exactly what they got. In my reply, I mentioned that there were other players that were having the same problem and had said so here on Just HayDay. Sounds like the same reply that you get for reporting the train glitch. Yes, it was clearly an automated response, and I don't expect anything to come of it.
|
|
|
Post by pelecatmiaow 😺 on Dec 5, 2023 11:25:18 GMT
Happened again this morning .. just the one spin 😾😾😾
|
|
|
Post by Mom’sCar on Dec 5, 2023 12:23:14 GMT
Happened again this morning .. just the one spin 😾😾😾 Me, too. I did receive a response from support. They are telling me that the team is aware of the issue and are working on a stable solution. As soon as it is ready they will release a new version of the game. I’m not techie, but that sounds more like an update than just maintenance.
|
|
|
Post by blackbrit on Dec 5, 2023 14:26:55 GMT
One spin for me today. It was fine yesterday. And I have earned two. Same thing today, with the added bit that the WoF immediately went away following the one spin. Did I mention I had earned two? 😂
|
|
|
Post by 🌼GymGirl🌺 on Dec 7, 2023 0:12:02 GMT
Happened again this morning .. just the one spin 😾😾😾 Me, too. I did receive a response from support. They are telling me that the team is aware of the issue and are working on a stable solution. As soon as it is ready they will release a new version of the game. I’m not techie, but that sounds more like an update than just maintenance. Hope it fixes the train issue too 🤞
|
|
|
Post by Mom’sCar on Dec 7, 2023 12:35:43 GMT
Yay! Not sure how, but I did get my FP free spin on the WoF this morning!
AND
My Personal Train was ready to pick up from other townies, too.
|
|
|
Post by emailkathy on Dec 8, 2023 16:07:43 GMT
Yay! Not sure how, but I did get my FP free spin on the WoF this morning! AND My Personal Train was ready to pick up from other townies, too. Maybe it was sc Christmas present to you! 😀 Mine is still 1 spin and no way to contact support in game. When using the link for outside game support they say to use in game... Reminds me of the kids song... This is the song that never ends... it goes on and on my friend...
|
|
|
Post by anniebel884 on Dec 8, 2023 22:10:21 GMT
My WoF isnt working this morning either, & personal train is still broken
|
|
|
Post by eyelashes on Dec 9, 2023 8:10:03 GMT
I bought the farm pass. Should be getting 2 spins. Yesterday & again today only getting one. 😔
|
|
|
Post by eyelashes on Dec 9, 2023 8:23:57 GMT
It's been awhile since I've contacted support. Just did now, and if anyone also didn't realize.... there is a chat button in the upper right hand corner to direct message them.
|
|
|
Post by Tahoe 🐾 on Dec 9, 2023 8:53:08 GMT
It's been awhile since I've contacted support. Just did now, and if anyone also didn't realize.... there is a chat button in the upper right hand corner to direct message them. Yes, thank you for the reminder eyelashes. The chat option can only be accessed from in-game (as far as I know) and looks like this:
|
|
|
Post by rhetorika58 on Dec 9, 2023 14:06:24 GMT
It happened to me too but seems ok now.
|
|
|
Post by rhetorika58 on Dec 9, 2023 14:11:49 GMT
Yes, it's happening to me as well, and I don't get the extra valley fuel spin that I earned, either
|
|