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Post by ambervale on Jan 8, 2023 15:55:09 GMT
I've collected 3 animals, parked at a sanctuary, the loading off timer started, closed the game. When I logged in again, my truck is one stop away from the sanctuary (that's my first question, how) and I have an elephant next to me. Of course I can't collect the elephant, since I'm full, but if I want to ride to the sanctuary, it doesn't let me because 'Collect your road side surprise first'. If I tap on the stop, not the elephant, nothing's happening, but I'm not sure if the elephant is not covering something what I should see/tap otherwise, so I'm kinda stuck here. I have fuel (which didn't change, so I have no idea, how am I suddenly one stop away from the sanctuary), I tried every possible way to tap anywhere where I can collect this reward, but nothing's working. Anyone has any good idea how to solve this? Is the elephant disappearing after a while? Sorry for the noob questions, I've opened the valley recently
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Post by Tahoe ๐พ on Jan 9, 2023 2:10:38 GMT
Hello Ambervale and welcome to the forum!
I'm not exactly sure what's going on there, but when glitchy things like that happen to me in the Valley, I first leave it and go to another farm, then go back to the valley to see if the issue has corrected itself (if not, I close the app, then re-open it). I realize you were trying to get back to the sanctuary, but was wondering if you tried to move the truck in the opposite direction.
As far as the animals on the road, I think tapping on them just shows the message to pick them up before they run away (or something like that), but doesn't indicate a time when they will leave.
Maybe others have some ideas on this. Good luck!
Oh, and no need to apologize for asking questions here. This is a very supportive forum and we welcome questions!
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Post by MommySnooks ๐ฏ on Jan 9, 2023 5:22:17 GMT
Iโm not sure. I thought the roadside surprises were automated at some pointโyou donโt have to tap on them to collect them. Or so I thought.
How you started offloading and ended up coming back a stop away is also beyond me.
Maybe itโs one of those server out of sync things. You lose connection (without knowing it) and close the game, but the action doesnโt complete on the other end.
That used to happen from time to time, and was pretty frequent in Clash for me, but quite a while ago.
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Post by Vombatti on Jan 9, 2023 5:38:49 GMT
Something similar happened to me too. I exited the valley and closed the Hay Day game and restated the game. This fixed everything.
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Post by ambervale on Jan 9, 2023 10:41:34 GMT
Hey, thanks for the answers! I've tried all those 'restart, visit another farm' basic things, nothing's changed, but it solved itself! After a couple of hours, the elephant disappeared, I still had the animals on board, but I was finally able to drive back to the sanctuary. Credit for the game, I didn't have to wait again the load off time, when I arrived to the sanctuary, I was able to get immediately the reward for them. I've lost though 1 fuel, but life's hard
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